New Compassionate Community Hub Live!


Looking for support during the COVID-19 outbreak? 

As a resident of B&NES, you can call the Compassionate Community Hub (Now called Community Wellbeing Hub) line to access support from the third sector.

Please use the helpline if you are sick or self-isolating as a result of the COVID-19 virus, and need to ask for help from others. This could be:

  • you need to collect a prescription
  • you require an emergency food parcel
  • you need a gas or electricity meter top-up
  • you are feeling anxious or lonely and need to talk to somebody
  • you are looking for advice to stay fit and healthy during isolation
  • you need advice on money or employment rights
  • you need advice on your housing situation
  • you are unsure about government guidelines and need some clarification

How to access

You can access this support line by calling 0300 247 0050

Opening hours: 9am until 5pm, 7 days a week

Find out more on our Community Wellbeing Hub page. 

Posted on: 2nd April 2020

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