Not sure what support you need?

If you need additional support in accessing any of the services listed below, our Access Community Mental Health team can help.

Get in touch with our Access team

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AbilityNet

AbilityNet has tech volunteers that provide free IT support to older people and disabled people of any age in the UK. They can help with IT challenges from setting up new equipment, fixing technical issues, showing you how to stay connected to family and use online services.
https://abilitynet.org.uk Tel: 0300 180 0028

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Access Community Mental Health

Access Community Mental Health (ACMH) is a Bath Mind service, helping people to access the correct mental health support for them, and learn more about other services in the local community. ACMH’s experienced team will walk alongside you every step of the way and their support includes regular check-ins with you, discussions around local services for you to try and encouragement and support to access mental health services such as counselling.
www.bathmind.org.uk/access-community-mental-health Tel: 0808 175 1369 Email: [email protected]

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Achieve in Banes

Achieve in Bathnes provides a job and course search service for anybody wishing to enter the workplace or progress their career. There are several free and funded courses from local providers on offer, as well as business support and useful signposting to partnership organisations.
www.achieveinbathnes.co.uk

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Action for Children

Action for Children protects and supports children and young people, providing practical and emotional care and support. They ensure their voices are heard and campaign to bring lasting improvements to their lives. www.actionforchildren.org.uk

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Activate: Holiday Activities and Food

This holiday provision is for school aged children from reception to year 11 who receive benefits-related free school meals. Activate offer multi activity, dance and theatre, sports and play camps, along with teenage and SEND specific providers with experience in delivering high quality holiday camps. All sessions include a physical activity, a free meal, enriching activities and fun!
https://we-activate.co.uk/ Tel: 0121 227 4385

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Adult ADHD Clinic

Adult ADHD Clinic has a specialist team who work exclusively with adults who have ADHD in Bristol, B&NES and the surrounding areas. They provide assessment, reassessment and treatment, taking into consideration the many areas in an adult’s life before an accurate ADHD diagnosis is made. 
www.awp.nhs.uk/services Tel: 01275 796262

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Age UK BaNES

Age UK BaNES are an independent charity working in Bath & North East Somerset. They offer support and services to older people, including day clubs, dementia support, help at home, Befriending and digital advice and information. Their At Home service and Information and Advice services can assist with form filling in in people’s owns homes. (Please note that this is a paid for service)
www.ageuk.org.uk/bathandnortheastsomerset Tel: 01225 466135

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Alabare

Alabare is a charity supporting homeless adults, young people, veterans and those with learning disabilities. www.alabare.co.uk Tel: 01722 322882

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Albert Kennedy Trust

Albert Kennedy Trust support LGBTQ+ young people experiencing homelessness or living in hostile environments to find safe homes. They can support with employment, education and training.
www.akt.org.uk Tel: 020 7831 6562

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Alcoholics Anonymous

Alcoholics Anonymous provides a safe space for individuals to discuss their personal experiences with alcohol with the overall aim of overcoming alcohol addiction. Meetings are available in B&NES to people in any stage of recovery.
www.alcoholics-anonymous.org.uk Tel: 0800 9177 650

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Alzheimer’s Society

Alzheimer’s Society campaigns for change in dementia care, funds research towards a cure, and provides support to people currently living with dementia. They also offer a “Dementia Connect” support line to put people in touch with local dementia services and offer advice.
www.alzheimers.org.uk Tel: 0333 150 3456

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Ara Gambling Service

Ara Gambling Service provides 1:1 counselling for people experiencing problems with their own gambling or that of a family member. This service is available for people aged 18+ living in the South West.
www.recovery4all.co.uk Tel: 0330 1340 286

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AtaLoss

AtaLoss charity is the UK’s signposting website for the bereaved. By means of simple filter systems, the website can help those bereaved to find the national bereavement support services that are appropriate to their loss, along with local services, relevant resources and information.
www.ataloss.org

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Avon and Somerset Police

Avon and Somerset Police offer victim support and crime reporting. In Bath, our nearest police station is on Manvers Street and is open Mon – Fri 9.30am – 5pm.
www.avonandsomerset.police.uk Tel: 101 (24 hours) Victim Support Tel: 0845 4566099 (Mon-Fri 8am-8pm)

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Avon and Wiltshire Mental Health Partnership Intensive Team

Avon and Wiltshire Mental Health Partnership’s Intensive Teams consist of experienced mental health staff who offer assessment and home treatment for people aged over 18 years experiencing a mental health crisis, as an alternative to hospital admission. AWP also has Regional Early Intervention in Psychosis teams offering support to anyone experiencing symptoms of psychosis or schizophrenia.
www.awp.nhs.uk/our-services Tel: 01225 362814  

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Avon and Wiltshire Partnership (AWP) Mental Health 24/7 helpline

AWP’s Mental Health 24/7 helpline is a dedicated helpline for anyone who may be worried about their own or someone else’s mental health. The telephone line offers support for adults and children in crisis 24 hours a day, seven days a week, 365 days a year.
www.awp.nhs.uk Tel: 0800 953 9599.

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Avon Counselling and Psychotherapy Service

Avon Counselling and Psychotherapy Service is a private talking therapies provider who offer affordable therapy to those on a low income or in receipt of qualifying benefits who are living in Bristol and Bath.
www.acps-bristol.org.uk/about-acps Tel: 0117 930 4447

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Avon Fire Home Safety Check

Avon Fire offer free home safety visits and checks to community members who meet certain eligibility. They also offer free tips and advice. 
https://www.safelincs.co.uk/

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AWP Self-Help Leaflets

A self-help leaflet library from AWP which covers feelings including anxiety, stress, bereavement, sleeping problems and more. Each leaflet can be downloaded and many include practical self-help tips and resources. 
www.selfhelpguides.ntw.nhs.uk

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B&NES Children’s Services

B&NES Children’s Services are who you can report concerns about a child to.
Tel: 01225 396312 or 01225 396313. Out of Hours Tel: 01454 615165. If the referral does not require immediate action, download this form from the website: https://beta.bathnes.gov.uk/report-concern-about-child complete and email to: [email protected]

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B&NES Emergency Duty Team

The Emergency Duty Team in B&NES can be contacted if you’re a relative or a health professional who believes someone urgently needs treatment for a mental health disorder, and is at risk of harm to themselves or others
https://beta.bathnes.gov.uk/get-mental-health-advice-and-support Tel: 01225 36 27 78 (8.30am – 5pm Monday to Thursday, and until 4.30pm Fridays), or the Emergency Duty team on 01454 61 51 65 (after 5pm Monday to Friday, on weekends and bank holidays).

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B&NES Housing Options

B&NES Housing Options give housing options and advice. Monday to Friday there is an appointment only service at Bath One Stop Shop. Every Tuesday there is a drop in advice service at The Hollies Midsomer Norton from 9.30am -12.00pm & 1.15pm – 4.00pm.
www.homesearchbathnes.org.uk Tel: 01225 396 296

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B&NES Warm Spaces

B&NES Council have created a network of Warm Spaces – designated areas within our local community that offer people a space to stay warm this winter. You can find an online directory and map of warm spaces within Bath and North East Somerset on the council’s website. If you are an organisation that would like to add your space that can provide warmth and welcome, register here

https://livewell.bathnes.gov.uk/warm-places-list

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BAATN (The Black, African and Asian Therapy Network)

BAATN provides a list of therapists from Black, African and Asian backgrounds, and signposts to local mental health and advocacy services.
www.baatn.org.uk 

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Balance App

The free Balance app allows you to track perimenopause and menopause symptoms, access personalised expert content, download a Health Report©, share stories in the Balance community and lots more.
Download the app at www.balance-menopause.com/balance-app

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BaNES Carers’ Centre

BaNES Carers’ Centre supports anyone looking after a partner, friend or family member due to old age, illness, disability or mental health problem. Services include a helpline, grant application and funding guidance, young carer assessments, a young carers network and practical digital advice. There’s also a café where you can meet with other carers.
www.banescarerscentre.org.uk Tel: 0800 0388 885

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BaNES Food Finder

A list highlighting food clubs and pantries available in Bath and North East Somerset provided by organisations offering affordable food or emergency food parcels for those who meet the qualifying criteria.
www.banesfoodfinder.org.uk

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BaNES Health & Wellbeing Portal

The Community Wellbeing Portal for Bath and Northeast Somerset provides free courses for BaNES residents over the age of 16, both face-to-face and online.
www.wellbeing-courses.co.uk

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BaNES Parent Forum

BaNES Parent Forum is run by parent carers of young people from birth to 25 years living in Bath and North East Somerset. Through feedback and consultations with parent carers, the forum works in partnership with service commissioners and providers to help advocate for and raise the voice of parents and carers.

The BaNES Parent Forum also run a Neurodevelopmental Pathway Support Line, open Wednesdays 9am – 1pm and Thursday 1pm-5pm. Call 01761 502505 or email [email protected] 

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BANES Social care and health support

BANES Social care and health support allows you to find services or organisations in Bath and North East Somerset who can help with health or care needs. Some services are free and others will have a cost.
https://beta.bathnes.gov.uk. Tel: 0300 2470203 and select option 2

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BaNES Village Agents

Village Agents (from West of England Rural Network) connect people living in rural areas of BaNES and also Combe Down with information, support, professional services and advice.
www.wern.org.uk/banes-village-agents Tel: 01275 333700

 

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BaNES Youth Forum

BaNES Youth Forum gives opportunities to work with MP’s, the council and local charities to ensure young voices are heard. They create and lead campaigns to tackle issues that really matter to young people in the area.
www.offtherecord-banes.co.uk/youth-forum Tel: 01225 312481

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BASS Autism Services

BASS Autism Services provide advice and support to autistic adults living in B&NES and surrounding areas. You need to be referred to their services by a GP or mental health professional and once referred, they can offer assessment and diagnosis, an advice service and social prescribing to help you link with the community and access social opportunities.  
www.awp.nhs.uk/our-services Tel: 01275 796 249

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Bath and North East Somerset Integrated Care Board

The Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB) is a statutory body which brings together NHS organisations with local authorities and other partners to work to improve population health and establish shared strategic priorities.
www.bswccg.nhs.uk 

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Bath Area Play Project

Bath Area Play Project gives the opportunity for children and young people to play and participate in positive activities.
www.bapp.org.uk/ Tel: 01225 832479.

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Bath BID Safe Bus

Bath Safe Bus aims to support a variety of people in Bath’s night time economy who may not require emergency care but may benefit from a safe space to talk, and get support, advice, first aid and have an opportunity to be listened to. The project runs in central Bath every Friday and Saturday night from 22:30 to 04:30.
www.bathbid.co.uk Tel: 01225 430 640

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Bath Centre for Psychotherapy & Counselling

Bath Centre for Psychotherapy & Counselling. You can search here for a counsellor or psychotherapist in your area, who operate via Skype, Zoom or online.
www.bcpc.org.uk Tel: 07907 771612 

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Bath Child Contact Centre

Bath Child Contact Centre provide supported contact for a limited number of families. The Centre has two rooms equipped with toys for a wide age range. A visiting parent and their children can enjoy each other’s company in a neutral venue after a family breakdown.
www.bathchildcontactcentre.co.uk Tel: 07791 482030

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Bath College Safeguarding and Student Wellbeing

Bath College Safeguarding and Student Wellbeing is for students of Bath College. Here you’ll find resources for counselling, mentoring, the college nurse and more.
www.bathcollege.ac.uk/safeguarding-and-student-wellbeing Email: [email protected]

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Bath Ethnic Minority Senior Citizen Association

Bath Ethnic Minority Senior Citizen Association provides a space where older members can meet and socialise with people from a similar ethnic background to themselves. They can provide support around housing and welfare issues, help with translation and interpreting documents, provide advocacy support and organise social community events.
https://bemsca.com/

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Bath Foodbank

Bath Foodbank can provide nutritionally balanced emergency food and support to local people who are referred to them in crisis.
https://bath.foodbank.org.uk/ Tel: 01225 463549

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Bath Foyer

Bath Foyer offer housing help for young single people aged 18-24 with low-medium support needs who are homeless or at risk of homelessness.
www.curo-group.co.uk/independent-lives Tel: 01225 405004.

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Bath Islamic Society

Bath Islamic Society is the only mosque in Bath for all Muslims. Activities include community building and inter-faith workshops.
https://bathmosque.org.uk/ Tel: 01225 460922

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Bath JobCentre Plus

Bath JobCentre Plus is Bath’s local job centre and they can administer claims, Jobseeker’s Allowance, Incapacity Benefit, Employment and Support Allowance and Income Support.
www.jobcentreguide.co.uk/bath-jobcentre Telephone: 0845 604 3719

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Bath Mind Befriending Service

Bath Mind’s Befriending Service supports adults needing regular telephone contact if they are feeling lonely or isolated, anxious or have low mood. 
www.bathmind.org.uk Tel: 0300 247 0050 

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Bath Mind counselling

Bath Mind offer an affordable counselling service for individuals looking to benefit from talking therapies. www.bathmind.org.uk Tel: 0808 175 1369 Email: [email protected]

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Bath Mind Emergency Department Service

Bath Mind’s Emergency Department Adult Intervention Service is based at the Royal United Hospital in Bath’s Emergency Department. It offers trauma informed person centred support to people experiencing mental health decline or crisis. The team work alongside clients to identify suitable next steps to improve their mental health, and will follow up with them within 24 hours of our first interaction, and at agreed intervals thereafter.
www.bathmind.org.uk

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Bath Mind online resources

Bath Mind’s online resources include information and tips on things like money, food and mood, sleep, LGBTQ+ mental health and more, as well as wellbeing activities to support your mental wellbeing.
www.bathmind.org.uk

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Bath Mind Supported Housing

Bath Mind’s Supported Housing consists of support housing services comprising of minimum support housing and a 24-hour supported house. We support people with independent living skills, promoting wellbeing and reducing isolation, crisis prevention, their rights, and to obtain safe and secure accommodation. All of our services are non-clinical. 
www.bathmind.org.uk Tel: 0808 175 1369

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Bath Mind Welfare Benefit Support

Bath Mind’s Welfare Benefit Support is a joint project with Citizen’s Advice and who give advice for clients on welfare benefits. They can help with filling in benefit forms, negotiate with the DWP and Jobcentre and help maximise your income.
www.bathmind.org.uk Tel: 0808 278 7897

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Bath Mind Wellbeing Groups

Bath Mind Wellbeing Groups support people across B&NES in creating new connections and support systems. Wellbeing groups can help group members with loneliness, anxiety, depression and more. There is an array of activities and projects on offer, as well as collaborative wellbeing projects in the community. 
www.bathmind.org.uk Email: [email protected] Tel: 0808 175 1369

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Bath Nightline

Bath Nightline is a student-run, confidential, and non-judgmental support listening service for students at the University of Bath.  Open 8pm – 8am every night of term. You will find the number on the back of your Student Library Card.
Email: [email protected]

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Bath Polish Association

Bath Polish Association offer support for Polish people in the areas of education, housing, law and health care in BANES.
http://szkola.sp-bath.org.uk/

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Bath Rugby Foundation

Bath Rugby Foundation use the combined power of sport and education to motivate, raise self-esteem and increase confidence.
www.bathrugbyfoundation.com

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Bath Spa University Student Wellbeing

A free and confidential 24/7 support service for student’s of Bath Spa University to express concerns and talk to someone. The service offers specific support for trans and non-binary students. 
www.bathspa.ac.uk/students/student-wellbeing-services Tel: 01225 876543

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Bath Welcomes Refuges

Bath Welcomes Refuges facilitates the settlement and the path to independence of those seeking refuge. Activities include the delivery of integrated social support, help and protection for physical, mental and financial hardship, befriending and the finding, furnishing, and renovation of homes and gardens.
www.bathwelcomesrefugees.org.uk Email: [email protected]

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Battle Scars

Battle Scars offer national support around self-harm. There are online resources, advice and support groups. 
www.battle-scars-self-harm.org.uk Admin Telephone: 07410 380747

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BAYO

BAYO is a space to find collectives, organisations and services from across the UK that support the mental health and wellbeing of the Black community.
www.bayo.uk Tel: 0800 772 0220 

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BDPWorld

BDPWorld provide information, advice and support to those affected by personality disorders. They offer helplines, online resources, help groups, recommended books and therapeutic communities. BDPWorld also have trainee or newly qualified offering a supportive role. This is an affordable service.
www.bpdworld.org

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Beat

Beat offer information and support about eating disorders. Services include online support groups, webchat, a helpline and online self-help tools.
www.beateatingdisorders.org.uk Tel: 0808 801 0677

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Being Gay is OK

Being Gay is OK provide advice and information for LGBTQ+ people under 25.
www.bgiok.org.uk

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Bereavement Support Keynsham

Bereavement Support Keynsham is a safe place to enjoy a cup of tea or coffee and be able to talk about your loved one to one of the volunteers, or talk with other bereaved individuals to share their pain and experience. https://bereavementsupportkeynsham.wordpress.com Tel: 07776493221

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Bereavement Through Addiction (BTA)

Bereavement Through Addiction (BTA) is a local charity supporting those with loved ones who have
died as a result of addiction. In partnership with DHI, BTA run free monthly peer support group meetings in Bath for anyone needing support.

www.bereavementthroughaddiction.com Email: [email protected] Tel: 01225 329 411

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Bipolar UK

Bipolar UK provide peer support services to empower people affected by bipolar to live well. The website has a mood tracker, online community and peer support line. 
www.bipolaruk.org

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BLAM (Black Learning Achievement and Mental Health)

BLAM offers mental health support to people from Black British communities, including racial wellness workshops. Works to embed Black British cultural heritage and African and Caribbean histories into teaching.
blamuk.org

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Blue Cross Pet Bereavement Service

Blue Cross Pet Bereavement Service has a daily helpline for people suffering bereavement from the loss of a pet. www.bluecross.org.uk/pet-loss Tel: 0800 096 6606 Email: [email protected]

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Blurt it Out

Blurt It Out is a social enterprise dedicated to helping those affected by depression. They offer a range of support, help, guidance and resources.
www.blurtitout.org

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Borderline Arts

Borderline Arts is a charity that uses art and creativity to decrease stigma around BDP, raise awareness and empower people with BPD.
www.borderlinearts.org Tel: 07754 806814

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Borderline Support UK

Borderline Support UK is a national user-led organisation which promotes the use of lived experience and peer support to be there for anyone affected in any way by Borderline Personality Disorder, enabling them to live their lives to the fullest. The website has online resources, online peer support group and blog.
http://borderlinesupport.org.uk

 

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Boys In Mind

Boys In Mind provide resources aimed at helping reduce the stigma around male mental health issues. https://boysinmind.co.uk/ Email: [email protected]

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Breathing Space

Breathing Space is a Bath Mind service. The service offers face-to-face and helpline services offering a calm, non-clinical support to individuals experiencing or at risk of a mental health crisis. Staffed by a team with a broad range of experience, Breathing Space offer a compassionate listening ear and signposting to relevant services.
www.bathmind.org.uk Tel: 0808 175 1369

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Brighter Minds

Brighter Minds is a Specialist Cognitive Behavioural Therapy Service, providing 1:1 Cognitive Behavioural Therapy (CBT) in central Bristol and online across the UK. Their blog also has lots of practical self-help articles and tips. 
www.brighter-minds.co.uk Email: [email protected] 

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Brigstowe

Brigstowe work to support people with long-term health conditions, including HIV and AIDS, with a range of advice services and peer support. Dedicated services are also available for migrants and asylum seekers living with HIV.
www.brigstowe.org Tel: 0117 955 5038

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Bristol Crossroads

Bristol Crossroads is an inclusive organization based in Wick where members of the transgender community can feel safe, and can be themselves with acceptance and understanding. There are monthly in-person meetings – see website for details.
www.bristol-crossroads.org.uk Admin telephone: 07734 261242

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British Association for Counselling and Psychotherapy

British Association for Counselling and Psychotherapy (BACP) offer private counselling with therapists. You can use the filter on their website to search for therapists specialising in specific areas, such as anger, addiction, self-injury and more.
www.bacp.co.ul/search/Register Tel: 01455 883300

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Calm

Calm is an app that provides people experiencing stress and anxiety with guided meditations, sleep stories, breathing programs, and relaxing music. www.calm.com

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Calm Harm

Calm Harm is an a free app designed to help people resist or manage the urge to self-harm. It’s targeted mainly for teenagers but is promoted for everyone to use.
www.stem4.org.uk/calmharm

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Campaign Against Living Miserably (CALM)

CALM have a helpline, live chat and online guides covering many issues that can leave you feeling down, anxious or depressed. 
www.thecalmzone.net Tel: 0800 58 58 58

 

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Centre for Sustainable Energy (CSE)

Specialist advisors at CSE help thousands of people to reduce their bills, access benefits and insulate their homes. Our energy advice changes lives, helps improve people’s mental and physical health and cuts carbon emissions.
www.cse.org.uk Tel: 0117 934 1400

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Charlie Waller Trust

Charlie Waller provide mental health training, resources and consultancy, with a focus on children and young people.
www.charliewaller.org  01635 869754

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Child and Adolescent Mental Health Service (CAMHS)

Child and Adolescent Mental Health Service (CAMHS) is a free NHS service that assesses and treats 0-18-year olds with emotional, behavioural or mental health anxiety and difficulties.
https://livewell.bathnes.gov.uk Tel: 0800 023 2133

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Child Bereavement UK

Child Bereavement UK provide support for anyone who has lost a child, and for children themselves who are bereaved.
www.childbereavementuk.org Tel: 0800 02 888 40

bereavement carers-and-family children-and-young-peoplenationaldigital-online telephone
ChildLine

ChildLine provides a confidential telephone counselling service for any child with a problem. It comforts, advises and protects. You can call any time for free, have an online chat with a counsellor, or check out the message boards.
www.childline.org.uk Tel: 0800 1111

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Christians Against Poverty

Christians Against Poverty is a debt counselling agency that specialises in helping those who are emotionally struggling too.
https://capuk.org/

counselling money-and-financesnationaldigital-online telephone
Citizens Advice Bath

Citizens Advice Bath provide free, independent, impartial, and confidential advice on issues such as benefits, housing, debt, pensions, and family law. They can also help with filling in certain benefit forms.
www.citizensadvicebanes.org.uk Tel: 0808 278 7897

advocacy-and-legal-support housing-and-homelessness money-and-financeslocaldigital-online in-person telephone
Clean Slate

Clean Slate offer job-hunting support, ways to re-organise how you manage your money, and help people get better access to the internet to help them find work.
www.cleanslateltd.co.uk Email: [email protected] Tel: 01225 302200

employment-and-work money-and-financeslocaldigital-online in-person telephone
Cocaine Anonymous West Country

Cocaine Anonymous West Country welcomes anyone with a drug or alcohol problem. They use the twelve-step recovery program to support people to stop using mind-altering substances.
www.cocaineanonymous.org.uk Tel: 0800 612 0225

alcohol-and-drugslocaldigital-online in-person telephone
Colours Youth Network

Colours Youth Network create space for LGBTQ+ young people of colour to explore who they are.
www.coloursyouthnetwork.com 

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Community Wellbeing Hub – RUH Bath

The Community Wellbeing Hub has an outreach base in the Atrium at the RUH. Here, members of the hub’s team will be on hand to advise and help patients and their families find the support they need. This could be anything from accessing extra support for those being discharged from hospital, to help with resolving employment or housing issues or accessing mental health support and services. 
https://communitywellbeinghub.co.uk

employment-and-work housing-and-homelessness money-and-finances nhs-and-statutory-serviceslocalin-person
Connecting Families at B&NES Council

Connecting Families at B&NES Council find out if you’re eligible for help and support from the Connecting Families team. They co-ordinate local services to work together to meet the complex needs of individual families to help make positive changes.
https://beta.bathnes.gov.uk Tel: 01225 396931

carers-and-family children-and-young-peoplelocaldigital-online in-person telephone
Counselling Directory

Counselling Directory is a resource hub which enables individuals struggling with their emotional wellbeing to find a qualified and insured counsellor. The website also features a list of counselling organisations and charities who offer free or low concession counselling. As well as providing a directory of counsellors, Counselling Directory also shares free advice and guidance from counsellors through expert articles. 
www.counselling-directory.org.uk/ 

counselling online-resourceslocal nationaldigital-online in-person
Counselling for University of Bath Students

Counselling for Students consists of talking therapies, mental health support and courses for University of Bath students.
www.bath.ac.uk

counselling studentslocaldigital-online in-person
CRUSE

CRUSE support those affected by grief and is run by volunteers who themselves have been affected by bereavement. They have local branches and a support group runs from 6.30pm to 8.00pm every third Wednesday of the month at Manvers Street Baptist Church.
www.cruse.org.uk Tel:  0800 808 1677

bereavementlocal nationaldigital-online in-person telephone
Culturally Sensitive Counselling at University of Bath

Affordable culturally sensitive counselling for students at the University of Bath. Students can receive up to six free counselling sessions from Nilaari, a Black, Asian and Minority Ethnic-led charity in Bristol who provide talking therapies.
www.bath.ac.uk

bame-and-culturally-specific-services counselling studentslocaldigital-online in-person
Curo’s Independent Living Service

Curo’s Independent Living Service can support you to be heard, make sure you are treated fairly and make sure you are getting everything you are entitled to. This service can also help with paperwork, organisation, support with making appointments, telephone calls, social interaction, bills and budgeting.
www.curo-group.co.uk  Tel: 01225 366000

advocacy-and-legal-support money-and-finances older-peoplelocaldigital-online in-person telephone
Curo’s Mediation Service

Curo’s mediation service is a free, confidential and impartial provision. It is available for 13-25 year olds and their families, within Bath and North East Somerset. They can meet in the comfort of your home or go outside with you for a walk and talk. Text, call or email the Mediation Worker.
https://www.curo-group.co.uk/ Email: [email protected] Tel: 07966 140779

carers-and-family children-and-young-peoplelocaldigital-online in-person telephone
Deaf Rainbow UK

Deaf Rainbow UK support the LGBT deaf community through awareness information & training and events.
https://deafrainbowuk.org.uk

disabilities lgbtqinationaldigital-online in-person
DeafPlus

DeafPlus offer a wide range of services for deaf people and people with hearing loss to develop their potential and promote independence and wellbeing. They can help with advocacy, assist with filling in forms and provide information and advice.
www.deafplus.org Tel: 020 7790 8478

advocacy-and-legal-support disabilities older-peoplelocaldigital-online in-person telephone
DHI

DHI help those who are excluded from society, and those at risk, to turn their lives around. They offer housing provision, housing advice, information about rent arrears and mortgage payments, drug and alcohol treatment, families and carers support and social prescribing.
www.dhi-online.org.uk Tel: 01225 478730

alcohol-and-drugs carers-and-family children-and-young-people housing-and-homelessness money-and-financeslocaldigital-online in-person telephone
Discretionary Housing Payment

If you are receiving Housing Benefit or Universal Credit that includes housing costs, but are still struggling to meet your rent payments, you may be eligible for a Discretionary Housing Payment (DHP). Check if you qualify online, or download the application form and post it. 
https://beta.bathnes.gov.uk/apply-discretionary-housing-payment

money-and-finances nhs-and-statutory-serviceslocaldigital-online
DistrACT app

DistrACT app gives easy, quick and discreet access to information and advice about self-harm and suicidal thoughts.
www.expertselfcare.com

apps crisis-and-suicidal-thoughts self-injurynationaldigital-online
Eating Disorder Support app

The Eating Disorder Support app explains what to do next when concerned or in crisis. It promotes wellbeing and safe self-care to help people prevent, address and solve eating problems, as well as signposting to relevant services and support available.
www.expertselfcare.com/eating-disorder-support-app

apps eating-disordersnationaldigital-online
Eating Disorder Support Group

The Eating Disorder Support group from Focus Counselling is a free support group for people with any form of eating disorder. The group takes a pro-recovery approach and aims to provide emotional and practical support in a safe and confidential environment. The group is run fortnightly on a Thursday evening.
www.focusbath.com Tel: 01225 330 096 Email: [email protected] 

eating-disorderslocalin-person telephone
Employment Support Service

Employment Support Service is for adults (aged 18+) that are experiencing difficulties in the workplace, due to or resulting in mental health problems.  The free service offers support to both the individual and their employer to ensure that meaningful employment can continue. The service works in partnership with a range of mental health service providers, including Avon & Wiltshire Mental Health Partnership (AWP) and the voluntary sector. https://bathneshealthandcare.nhs.uk Tel: 01225 396646

employment-and-work nhs-and-statutory-serviceslocaldigital-online in-person telephone
End Anxiety Hypnosis

End Anxiety Hypnosis is an app to help with anxiety and teach relaxation techniques. The app includes calm music and nature sounds.
https://surfcityapps.com/app/end-anxiety-hypnosis 

apps meditation-and-mindfulnessnationaldigital-online
F.E.A.S.T. (Families Empowered And Supporting Treatment for Eating Disorders)

F.E.A.S.T. (Families Empowered And Supporting Treatment for Eating Disorders) is a global support and education community of and for parents of those with eating disorders. The website has a forum and lots of support and resources. 
www.feast-ed.org [email protected]

eating-disordersnationaldigital-online
Fear Free

Fear Free deliver support services to adults and young people experiencing the trauma of domestic abuse and sexual violence. 
https://www.fearfree.org.ukTel: 01225 777 724

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FFLAG

FFLAG is a national voluntary organisation and charity dedicated to supporting parents and their lesbian, gay, bisexual and trans family members. The website has lots of online resources and downloads.
www.fflag.org.uk Tel: 0300 688 0368

carers-and-family lgbtqi online-resourcesnationaldigital-online telephone
Floating Support

Floating Support is short to medium-term service for people with mental health problems in Bath and North East Somerset who are either finding it difficult to manage their tenancy and could be at risk of losing their home or are moving into a new tenancy and need support to do this.

www.second-step.co.uk Tel: 01225 750926 

housing-and-homelessnesslocaldigital-online in-person telephone
Focus Counselling

Focus Counselling offer affordable, person centred counselling services. Rates can be discussed on an individual basis.
www.focusbath.com/ Tel: 01225 330 096

counsellinglocaldigital-online in-person telephone
Free Sensory Space to Book in BaNES

Book these free sensory spaces at B&NES libraries. Suitable for children and young adults with sensory needs. 
www.eventbrite.com/cc/our-sensory-spaces

autism-adhd-and-learning-difficulties carers-and-family children-and-young-people nhs-and-statutory-serviceslocaldigital-online in-person
Freeways

Freeways support adults with learning disabilities across B&NES. Support includes community hubs, both residential and supported living and a relaxed, drop-in day centre.
www.freeways.org.uk Tel: 01275 372 109

autism-adhd-and-learning-difficulties disabilitieslocaldigital-online in-person telephone
Friends, Families & Travellers

Friends, Families & Travellers provide an advice helpline, as well as digital support, for members of the Gypsy, Roma and Traveller communities.
www.gypsy-traveller.org Tel: 01273 234 777

bame-and-culturally-specific-services online-resourcesnationaldigital-online telephone
Future Bright

Future Bright offer free, one-to-one career coaching and advice. They can support with practical training and development, as well as help you take control of your work and finances.
www.westofengland-ca.gov.uk Tel: 01225 395555

employment-and-work money-and-financeslocaldigital-online in-person telephone
Galop

Support for LGBTQ+ people who have experienced abuse and violence. Galop have a helpline, online community,  and support services available. 
https://galop.org.uk Tel: 0800 999 5428

lgbtqi victims-of-crimelocal nationaldigital-online in-person telephone
Gaywest

Gaywest hold a ‘Rainbow Café’ every week at St Michaels Centre in Bath. It’s a welcoming space centred towards gay men. 
https://gaywest.org

lgbtqi loneliness-and-isolationlocaldigital-online in-person
Gender Identity Research & Education Society

Gender Identity Research & Education Society (GIRES) work to improve the lives of trans and gender non-conforming people of all ages, including those who are non-binary and non-gender. They offer support for young people and organisations and campaign at a national level.
www.gires.org.uk

children-and-young-people lgbtqinationaldigital-online
Gendered Intelligence

Gendered Intelligence works to increase understandings of gender diversity and improve the lives of trans people. Their website has produced a number of resources by and for trans young people and gender questioning young people in the UK. 
https://genderedintelligence.co.uk 

lgbtqi studentsnationaldigital-online
Genesis Trust

Genesis Trust support with money management and can provide advice and support for anyone on low income. They have a day centre providing crisis support for people who are homeless, vulnerably housed or experiencing complex challenges such as financial insecurity, mental health and substance misuse. They also offer one-to-one support where you can talk to a member of the team. Location: Gateway Centre, Snow Hill, London Road, Bath, BA1 6DH
http://genesistrust.org.uk Tel: 01225 463549

alcohol-and-drugs housing-and-homelessness money-and-financeslocaldigital-online in-person telephone
GetSelfHelp

GetSelfHelp offers CBT self-help and therapy resources, including worksheets and information sheets, plus videos and self-help MP3s.
www.getselfhelp.co.uk

meditation-and-mindfulness online-resourcesnationaldigital-online
Goodgym

Goodgym is a community of local residents who run, walk, or cycle to help out community projects and older people in Bath.
www.goodgym.org

loneliness-and-isolation older-peoplelocaldigital-online in-person
Grassroots Suicide Prevention

Empowering people to help save lives from suicide through educating, connecting and campaigning nationally.
www.prevent-suicide.org.uk

apps crisis-and-suicidal-thoughtsnationaldigital-online
Grief Encounter

Grief Encounter support bereaved children and young people. They are here to provide a lifeline to children and young people with their free one-to-one support. The website has a live chat function or you can call their helpline.
www.griefencounter.org.uk/south-west Tel: 0808 802 0111

bereavement children-and-young-peoplenationaldigital-online telephone
HCRG Care Group

HCRG Care Group in BaNES provides services for adults and children, looking after the physical and mental health and wellbeing of everyone in the area through community services. They also oversee services provided by other organisations locally. 
https://bathneshealthandcare.nhs.uk

nhs-and-statutory-serviceslocaldigital-online in-person
Headspace

Headspace is an app that teaches the skills of mindfulness and meditation that can help with sleeplessness, stress, anxiety and more.
www.headspace.com/

apps meditation-and-mindfulnessnationaldigital-online
Headway Bath

Headway Bath offer help after a brain injury with services including activity groups, online groups, information and advice and cognitive rehab.
www.headway.org.uk Tel: 0808 800 2244

disabilities online-resourceslocal nationaldigital-online in-person telephone
Healthwise

Healthwise Physical Activity Referral schemes are dedicated to keeping people fit and healthy, whether you’re living with a health condition or looking for support and guidance. Available schemes involve Cardiac Rehabilitation, Falls Prevention, Cancer Rehabilitation and more. 
www.better.org.uk

disabilities older-peoplelocaldigital-online in-person
Hearing Voices Network

Hearing Voices Network supports anyone who hears voices, sees visions or have similar sensory experiences. They share information and free resources through the website, engage with the media to present realistic and hopeful perspectives on hearing voices, and offer workshops, training and events.
www.hearing-voices.org Email: [email protected]

online-resources psychosis-and-schizophrenianationaldigital-online
HeartToHeartBristol

HeartToHeartBristol offers in affordable person and online counselling, with prices starting at £20 per session. The wait list is currently a few weeks.
https://hearttoheartbristol.co.uk/ Tel: 07926314739

counsellinglocaldigital-online in-person telephone
Help To Save

Help to Save is a type of savings account. It allows certain people entitled to Working Tax Credit or receiving Universal Credit to get a bonus of 50p for every £1 they save over 4 years. Help to Save is backed by the government so all savings in the scheme are secure.
https://www.gov.uk/get-help-savings-low-income 

money-and-financesnationaldigital-online
HelpGuide

HelpGuide is a non-profit guide to mental health & wellness and the website includes resources to support with a range of mental illness including personality disorders, bipolar, schizophrenia, eating disorders, trauma, learning disabilities and more. They also offer affordable online counselling.
www.helpguide.org

anger bereavement bipolar counselling disabilities eating-disorders loneliness-and-isolation ocd-and-phobias personality-disorder psychosis-and-schizophrenianationaldigital-online
HFT

HFT support people with learning disabilities as well as their families and carers. Services range from residential care and day opportunities to supported living and domiciliary care at home. They also provide free information and support service for family carers or those with a relative with a learning disability. 
www.hft.org.uk Tel: 0808 8010448

autism-adhd-and-learning-difficulties carers-and-familylocaldigital-online in-person telephone
Hub of Hope

The Hub of Hope is the UK’s leading mental health support database, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time.
https://hubofhope.co.uk

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IAPT BaNES Talking Therapies

IAPT BaNEs Talking Therapies offer a wide range of interventions to people aged 16 years+ who are registered with a GP within Bath and North East Somerset. Services range from one-to-one therapy sessions, to group workshops.
https://iapt-banes.awp.nhs.uk Tel: 0800 953 1919

counselling personality-disorderlocaldigital-online in-person telephone
IMAlive

IMAlive is an online support website for people in crisis. You can chat online to volunteers who are trained and certified in crisis intervention.
www.imalive.org

crisis-and-suicidal-thoughts online-resourcesnationaldigital-online
Inside Out Wellbeing

Inside Out Wellbeing provides culturally-informed wellbeing talks and workshops, including sessions on racial wellness.
insideoutwellbeing.org

bame-and-culturally-specific-servicesnationaldigital-online in-person
Julian House

Julian House provide homeless services and accommodation, domestic abuse services, criminal justice, employment support and more across the South West. Supported accommodation is available for single men and women in recovery from substance misuse.
www.julianhouse.org.uk Tel: 0300 555 0157

advocacy-and-legal-support alcohol-and-drugs domestic-abuse housing-and-homelessnesslocaldigital-online in-person telephone
Karma Nirvana

Karma Nirvana supports victims of honour-based violence and forced marriage with their helpline, information for victims and training services. 
https://karmanirvana.org.uk Tel: 0800 5999 247

bame-and-culturally-specific-services domestic-abuse online-resourcesnationaldigital-online telephone
KeyRing

KeyRing connects people to their community. The Bath, Frome and Somerset networks provide community based support to individuals with a learning disability, autism and mental ill health via weekly hubs, alongside more traditional one-to-one support.
www.keyring.org Tel: 0333 0000 321 Text: 07506 628 693

autism-adhd-and-learning-difficultieslocal nationaldigital-online in-person telephone
Kooth

Kooth supports children and young people aged 11 and over. They also provide links to advice and online counselling.
www.kooth.com

children-and-young-people counselling self-injury studentslocal nationaldigital-online
KS2Bath Carers’ Support Group

KS2Bath Carers’ Support Group offers peer support and access to information for carers/supporters of someone with mental health challenges. 
https://ks2bath.org Email: [email protected] 

carers-and-familylocaldigital-online in-person telephone
LGBT Foundation

LGBT Foundation give advice, support and information for people identifying as LGBTIQ+. They offer Third Party Hate Crime Reporting which means  you can report a hate crime to them, anonymously if you wish. They also have a helpline and online resources.
https://lgbt.foundation Tel: 0345 3 30 30 30

lgbtqi victims-of-crimenationaldigital-online telephone
Life Project

Life Project work with and support adults with learning disabilities. Their vision is for an inclusive world in which people with learning disabilities know they belong and their mission is to create and model supportive community for people with learning disabilities, their families and carers.
www.lifeprojectbath.org.uk Tel: 07708 217901 Email: [email protected] 

autism-adhd-and-learning-difficulties carers-and-familylocaldigital-online in-person telephone
Loving Me

Loving Me provides one-to-one support and advocacy for trans and non-binary victims of domestic abuse or sexual violence who are aged 18 and over and live in England.
www.lovingme.uk Tel: 07902 478958

lgbtqi online-resources studentsnationaldigital-online telephone
Low Cost Counselling BCPC

Bath Centre for Psychotherapy and Counselling (BCPC) runs a low-cost psychotherapy & counselling service for those on low incomes, those who are unemployed, students, and those in receipt of state benefits. Low-cost counselling is provided by trainee counsellors, who are closely supervised by experienced UKCP and BACP registered practitioners. This service offers 10 weeks of counselling in central Bath.

https://www.bcpc.org.uk/find-a-therapist/low-cost-counselling

counselling money-and-finances studentsdigital-online in-person telephone
Make A Move

Make A Move is a charity that helps people make positive changes in their lives and improve their mental health using movement, music, art, mindfulness and a range of other creative and therapeutic techniques.
www.makeamove.org.uk Tel: 07595 702 874

carers-and-family children-and-young-people counselling meditation-and-mindfulnesslocaldigital-online in-person telephone
Men Walk Talk

MenWalkTalk aims to reduce the stigma around men’s mental health and offers men a safe space and opportunity to talk openly about their issues.
https://menwalktalk.co.uk/info 

loneliness-and-isolation older-peoplenationaldigital-online in-person
Men’s Advice Line

Men’s Advice Line supports men experiencing or witnessing domestic abuse. They have a webchat, support line and information hub.
www.mensadviceline.org.uk Tel: 0808 801 0327

domestic-abusenationaldigital-online telephone
Menopause Matters

Menopause Matters is an award winning, independent website providing up-to-date, accurate information about the menopause, menopausal symptoms and treatment options.
www.menopausematters.co.uk

older-people online-resourcesnationaldigital-online
Mentoring Plus

Mentoring Plus support young people aged 5-25 in B&NES who are facing challenges. They offer mentoring schemes, youth clubs and inspiring activities programmes in the local community.
www.mentoringplus.net Tel: 01225 429 694

children-and-young-people studentslocaldigital-online in-person telephone
Mermaids

Mermaids support transgender, non-binary, and gender-diverse youth and their families, up to their 20th birthday. Their webchat support is available to gender-diverse students up to the age of 25.
https://mermaidsuk.org.uk Tel: 0808 801 0400

carers-and-family children-and-young-people lgbtqi online-resources studentsnationaldigital-online telephone
Mind

The national Mind charity provide mental health support and signposting on a national level. Their Infoline provides an information and signposting service where you can ask about mental health problems, where to get help near you, treatment options and advocacy services. Their online resources are vast and cover everything from anger, anxiety, addiction, benefits, eating disorders, carers, LGBTQ+ support and more. Use the A-Z topic section to search.
www.mind.org.uk  Tel: 0300 123 3393 for the Infoline. Tel: 0300 466 6463 for legal support. 

advocacy-and-legal-support alcohol-and-drugs anger autism-adhd-and-learning-difficulties bame-and-culturally-specific-services bereavement carers-and-family children-and-young-people counselling crisis-and-suicidal-thoughts disabilities domestic-abuse eating-disorders employment-and-work hiv-and-aids housing-and-homelessness lgbtqi loneliness-and-isolation meditation-and-mindfulness money-and-finances ocd-and-phobias older-people online-resources personality-disorder pregnancy-and-postnatal psychosis-and-schizophrenia self-injury students victims-of-crimenationaldigital-online telephone
Mind Legal Line

Mind Legal Line is provided by the national Mind charity and offers legal information and general advice on mental health law. You can ask about where to get help near you, as well as advocacy services.
www.mind.org.uk Tel: 0300 466 6463. Email: [email protected]

advocacy-and-legal-supportnationaltelephone
Mind Without Borders

Bristol Mind have a number of projects working specifically with refugees, including a cross-cultural support and activity group for refugee women, counselling for refugees who identify as female, connecting refugees with nature and wellbeing, and online information and links for refugees from Ukraine.
https://bristolmind.org.uk Email: [email protected] Tel: 0117 980 0370

bame-and-culturally-specific-services loneliness-and-isolationlocaldigital-online in-person telephone
MindEd

MindEd offer safe and reliable advice about young people’s mental health, created by experts and parents together.
https://mindedforfamilies.org.uk

carers-and-family children-and-young-peoplenationaldigital-online
MindLine Trans+

MindLine Trans+ is an emotional support helpline for those who identify as trans or nonbinary, as well as their friends and families. https://www.mindinsomerset.org.uk Tel: 0300 330 5468

lgbtqilocal nationaldigital-online telephone
Minds of the Culture

Minds of the Culture is an app that includes a mood journal, Black therapist directory, blogs and videos about mental health issues, faith-based coping and more.
https://apps.apple.com

apps bame-and-culturally-specific-services meditation-and-mindfulnessnationaldigital-online
MindShift

MindShift is a free app designed specifically for teens and young adults with anxiety. It aims to help reduce worry, stress, and panic by following evidence-based strategies and CBT tools.
https://play.google.com/store

apps children-and-young-people meditation-and-mindfulnessnationaldigital-online
Miscarriage Association

The Miscarriage Association offer support to anyone who has been affected by miscarriage, molar pregnancy or ectopic pregnancy. They offer support groups, a helpline, online resources and a webchat function.
www.miscarriageassociation.org.uk Tel: 01924 200799

pregnancy-and-postnatalnationaldigital-online telephone
Money Helper

Free impartial guidance on money matters, including benefits, pensions, money problems and more.
www.moneyhelper.org.uk

money-and-finances online-resourcesnationaldigital-online telephone
Mothers for Mothers

Mothers for Mothers offers a Helpline, one-to-one support, regular text or phone support, and support groups. https://mothersformothers.co.uk Tel: 01179 935 366

pregnancy-and-postnatallocaldigital-online telephone
Muslim Youth

Muslim Youth offer a confidential, non-judgemental, faith and culturally sensitive helpline to young Muslims in the UK.
https://myh.org.uk/ Tel: 0808 808 2008

bame-and-culturally-specific-services children-and-young-peoplenationaldigital-online telephone
NACOA

NACOA provide information, advice and support to anyone affected by a parent’s drinking. Their website has message boards, resources and online support. 
https://nacoa.org.uk Tel: 0800 358 3456

alcohol-and-drugs children-and-young-people online-resourcesnationaldigital-online telephone
National Autistic Society

National Autistic Society provide support, guidance, and advice to people on the autistic spectrum and their families. Social and community events are also provided locally.
www.autism.org.uk

autism-adhd-and-learning-difficulties carers-and-family children-and-young-peoplelocal nationaldigital-online in-person telephone
National Debtline

National Debtline offer online resources, a web chat and a helpline.
www.nationaldebtline.org Tel: 0808 808 4000

money-and-finances online-resourcesnationaldigital-online telephone
National Domestic Violence

National Domestic Violence is a 24 hour helpline for women and children. They help with safety planning, advice, support and refuge searching.
www.nationaldahelpline.org.uk Tel: 0808 2000 247

domestic-abusenationaldigital-online telephone
National Self Harm Network (NSHN Forum)

The NHSN forum provides crisis support, information and resources, advice, discussions and distractions. It is closely monitored and available 24/7.
www.nshn.co.uk

online-resources self-injurynationaldigital-online
Nextlink

Nextlink is a domestic abuse support service, providing women’s mental health support services for victims of rape and sexual abuse. 
https://nextlinkhousing.co.uk Tel: 0800 4700 280

domestic-abuse victims-of-crimenationaldigital-online telephone
NHS

NHS’s website can support you with taking control of your health and wellbeing. There is a a wealth of information and resources available which you can search using the A-Z topics function or the search bar at the top of the website.
www.nhs.uk

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NHS Exemption Certificate

An NHS exemption certificate helps you to pay for your NHS costs, such as prescriptions or dental treatment. Check if you qualify online.
https://services.nhsbsa.nhs.uk/check-my-nhs-exemption

money-and-finances nhs-and-statutory-servicesnationaldigital-online
NHS Live Well

NHS Live Well has lots of useful online resources to help with mental wellbeing. Resources include ways to help with managing stress, anxiety and depression and a helpful diary mood function.
www.nhs.uk/live-well

nhs-and-statutory-services online-resourcesnationaldigital-online
Nightstop

Nightstop offers emergency temporary accommodation for 16-25’s by providing a safe, supportive bed for the night in the home of a host volunteer. Here, a young person in need of emergency accommodation will get a room of their own, an evening meal, breakfast, access to wash facilities and a friendly host. YMCA staff assist the young person as they explore their housing options or support them to return to the family home.
www.ymcabath.org.uk/nightstop Tel: 01225 325900 (housing) or 01225 325912 (Bath Nightstop)

children-and-young-people housing-and-homelessnesslocaldigital-online in-person telephone
No Panic

No Panic is a charity which helps people who suffer from panic attacks, phobias, obsessive compulsive disorders and other related anxiety disorders. Support is provided through a helpline and self-help tools.
https://nopanic.org.uk Tel: 0300 772 9844

ocd-and-phobias online-resourcesnationaldigital-online telephone
NotOk

NotOk is a free digital panic button. The app features a large, red button that can be activated to let close friends, family and your support network know help is needed. Users can add up to five trusted contacts as part of their support group so when they hit the digital panic button, a message (along with their current GPS location) is sent to contacts.
www.notokapp.com 

apps crisis-and-suicidal-thoughtsnationaldigital-online
Oasis Pantry

Oasis Pantry are part of a growing network of community pantries in Bath, supplying low cost, high quality food each week to local residents. One pantry is in the city centre and the other is in Southdown.
https://oasisbath.org Email: [email protected]

carers-and-family money-and-financeslocaldigital-online in-person telephone
OCD Action

OCD Action provide support and information to anybody affected by OCD. Services include a helpline and online support groups.
https://ocdaction.org.uk Tel: 0300 636 5478

ocd-and-phobias online-resourcesnationaldigital-online telephone
OCD UK

OCD UK are here to educate, offer hope and support people through the difficult times. Their offer of support includes support groups, discussion forums and information. 
www.ocduk.org Tel: 01332 588112 

ocd-and-phobiasnationaldigital-online in-person telephone
Off The Record BaNES

Off The Record have a range of free services for children and young people, including counselling, advocacy, listening support and targeted support for LGBTQ+ youth. There are offices in Bath, Keynsham and Midsomer Norton.
www.offtherecord-banes.co.uk Tel: 01225 312481

advocacy-and-legal-support children-and-young-people counselling lgbtqi studentslocaldigital-online in-person telephone
Options for Living

Options for Living offers supported living within B&NES, in partnership with B&NES Council. The scheme gives the opportunity to develop core independent living skills in a safe and supportive environment.
www.optionsforliving.net Tel: 01225 437 146

housing-and-homelessnesslocaldigital-online in-person telephone
Overeaters Anonymous

Overeaters Anonymous offers support groups, based on the 12-step recovery programme, for individuals looking to recover from compulsive overeating. Meetings are available both face-to-face and online.
www.oagb.org.uk 

eating-disorderslocal nationaldigital-online in-person telephone
PAPYRUS

PAPYRUS work to prevent young suicide. They have a dedicated helpline to support young people and adults under the age of 35, and an online platform for producing suicide safety plans with the help of a helpline adviser.
www.papyrus-uk.org Tel: 0800 068 4141

children-and-young-people crisis-and-suicidal-thoughts online-resources self-injury studentsnationaldigital-online telephone
Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters for patients, their families and their carers. They can help with concerns or problems when you’re using the NHS, support with the NHS complaints procedure and listen to your concerns and suggestions. You can find PALS officers in your local hospital.
www.nhs.uk You can also ask your GP surgery, hospital or Tel: 111 for details of your nearest PALS.

advocacy-and-legal-support nhs-and-statutory-serviceslocal nationaldigital-online in-person telephone
Penderels Trust

A charity that supports that supports people with disabilities to live independently. Support services include employer guidance, support with choosing and using a care agency, help with money management and keeping accurate records, and financial support services including managed accounts. 
www.penderelstrust.org.uk Tel: 01452 411000

autism-adhd-and-learning-difficulties disabilities money-and-financeslocal nationaldigital-online in-person telephone
Percy Centre

Percy Centre work with supporters to provide free activities for children, young people and other groups, including a weekly youth club, holiday play schemes and afternoon club. Weekly activities include parenting advice, welfare to work programmes, baby & toddler groups and a wide range of art and exercise classes.
www.percycentre.org.uk Tel: 01225 423014

carers-and-family children-and-young-peoplelocaldigital-online in-person telephone
Pink Therapy

Pink Therapy is an online directory of LGBTQ+ affirmative therapists. Search “Avon” to see therapists in the local area. 
www.pinktherapy.com

counselling lgbtqinationaldigital-online
POhWER

POhWER provide a range of advocacy services in B&NES including Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA), NHS Complaints Advocacy, Care Act Advocacy, Independent Adult Social Care Complaints Advocacy, Community Mental Health Advocacy and more. Service leaflets and referral forms are available to download from website.
www.pohwer.net Tel: 0300 456 2370

advocacy-and-legal-supportlocaldigital-online in-person telephone
Postscript 360

Postscript 360 help the dependence and withdrawal of prescription drugs through a wrap-around service of one-to-one therapy, group therapy and a telephone support service.
https://postscript360.org.uk/ Tel: 0117 966 3629

alcohol-and-drugs counsellinglocaldigital-online in-person telephone
Primary Care Mental Health Liaison service

The Primary Care Mental Health Liaison service provides a first point of contact to access mental health services in Bath and North East Somerset (BaNES), North Somerset, South Gloucestershire, Swindon and Wiltshire. The teams offer mental health telephone triage, face-to-face assessment, brief interventions, support, advice and signposting. If you are concerned about the mental health of yourself or someone you care for, contact your GP for advice. Your GP may decide to refer you to the Primary Care Liaison Service.
ww.awp.nhs.uk Tel: 01225 371480 

nhs-and-statutory-serviceslocaldigital-online in-person telephone
Project 28

Project 28 is a service from DHI for young people who struggle with drug and alcohol abuse. They offer tailored programmes from a range of practical and emotional support services. The Bath centre has a drop-in room for clients.
www.dhi-online.org.uk Tel: 01225 463344

alcohol-and-drugs children-and-young-peoplelocaldigital-online in-person telephone
Proud Connections

Proud Connections provide online support for LGBT+ young people and the adults in their lives. Support includes a live chat, digital resources, one-to-one support and mentoring. 
www.theproudtrust.org Tel: 0161  660 3347

lgbtqi online-resources studentsnationaldigital-online telephone
Read Well

Read Well offer books that can support your wellbeing through self-help reading. The books have all been selected by University Of Bath’s Counselling & Mental Health and Wellbeing teams. All of the books are available from the library or can be read online.
www.bath.ac.uk

meditation-and-mindfulness studentslocaldigital-online in-person
Relate

Relate are the UK’s largest provider of relationship support. They offer free and affordable counselling in some areas, as well as digital support and resources. Relationship support covers a range of topics including help for children and young people, help with family life and parenting and self-help tools.
https://www.relate-avon.org.uk/

anger carers-and-family children-and-young-people counselling online-resourcesnationaldigital-online
Renew

Renew is a Julian House service offering safe refuge accommodation in B&NES, plus access to legal and financial advice and specialist children and family support.
www.julianhouse.org.uk Tel: 01225 310899

advocacy-and-legal-support carers-and-family children-and-young-people domestic-abuselocaldigital-online in-person telephone
Resolve to Stop the Violence

Resolve to Stop the Violence is a specialist service for people who have become confrontational or aggressive towards their partner, ex-partner or family members. The service provides 10 contact sessions to help beneficiaries make behavioural and attitudinal changes towards abuse.
www.dhi-online.org.uk Tel: 01225 478730

domestic-abuselocaldigital-online in-person telephone
Resolve West

Resolve West provide a confidential service to people experiencing conflict or crime. Their expertise is in helping individuals and communities to resolve their differences, with services offered to those in Bath and North East Somerset.
https://resolvewest.org Tel: 0117 9415379

advocacy-and-legal-support victims-of-crimelocaldigital-online in-person telephone
Respect

Respect is a confidential and anonymous helpline for perpetrators of domestic abuse who want help to stop their abusive behaviours.
https://respectphoneline.org.uk Tel: 0808 8024040

anger domestic-abusenationaldigital-online telephone
Rethink

Rethink have support groups for people struggling with their mental health. Their website has lots of useful information about different mental illnesses (including anxiety, schizophrenia, bipolar, depression and more), living with a mental illness and a carers’ hub.
www.rethink.org Tel: 0808 801 0525

bipolar online-resources personality-disorder psychosis-and-schizophrenianationaldigital-online
Rise Sheffield

Rise Sheffield is a self-harm peer support group. While the group is based in Sheffield, anyone living anywhere is welcome to join. Anyone can attend that self-harms or thinks of self-harming.

Email: [email protected]  Tel: 07593 591 938

online-resources self-injurynationaldigital-online
Royal United Hospitals Bath

The Royal United Hospital in Bath provides treatment and care for a catchment population of around 500,000 people in Bath, and the surrounding towns and villages in North East Somerset. The hospital has an A&E department and Urgent Treatment Centre.
www.ruh.nhs.uk Combe Park, Bath BA1 3NG. Main Switchboard Tel: 01225 428331

nhs-and-statutory-serviceslocaldigital-online in-person telephone
Runaway Helpline

Runaway Helpline is for for young people who are thinking of running away or who have run away from home. www.runawayhelpline.org.uk Call/Text: 116 000

children-and-young-people studentsnationaldigital-online telephone
Safe BaNES

SAFE stands for ‘Sexual Health For Everyone’, and is a quality standard offered to all organisations who provide sexual health advice and information to young people aged 13 to 24. Safe B&NES offer sexual health advice, relationship advice, free condoms and emergency contraception across Bath and North East Somerset.
www.safebanes.com 

children-and-young-people hiv-and-aids studentslocaldigital-online in-person telephone
Safe Space

Safe Space is a Bath Mind peer support group for young people aged 16-25. It aims to help young people connect and have discussions about their mental health and wellbeing in a safe, supportive place.
www.bathmind.org.uk Tel: 07538 113890

carers-and-family children-and-young-people studentslocaldigital-online in-person telephone
Samaritans

If you’re struggling, Samaritans give free, confidential, emotional helpline support 24 hours a day, 365 days a year by phone. They can also offer non-urgent support by email and post.
www.samaritans.org Tel: 116 123 Email: [email protected]

crisis-and-suicidal-thoughtsnationaldigital-online telephone
Sands

Sands is the leading stillbirth and neonatal death charity in the UK, offering support to anyone affected by the death of a baby. Sands has a bereavement support Freephone helpline and a variety of volunteer-led local and online support groups.
www.sands.org.uk Tel: 0808 164 3332

bereavement carers-and-family pregnancy-and-postnatalnationaldigital-online telephone
SARI

Stand Against Racism and Inequality (SARI) provide support and education around diversity and racism. They specialise in race and hate based crimes and have trained caseworkers to help you take positive action or deal with the trauma of a hate crime.
https://saricharity.org.uk Tel: 0117 942 0060

bame-and-culturally-specific-services victims-of-crimelocaldigital-online in-person telephone
SARSAS

SARSAS provide support including helplines, counselling, and one-to-one support, to survivors of rape and sexual abuse across B&NES and Somerset. 
www.sarsas.org.uk Tel: 0808 801 0456

counselling victims-of-crimelocaldigital-online in-person telephone
School nurses

School nurses provide health related support, advice and treatment to school age children and their families in a variety of settings. 
https://bathneshealthandcare.nhs.uk Tel: 0300 247 0055 Email: [email protected]

carers-and-family children-and-young-people nhs-and-statutory-services studentslocaldigital-online in-person telephone
Scope

Scope are the disability equality charity in England and Wales. They provide practical information and emotional support when it’s most needed. They can also give advice on managing energy bills and switching suppliers.
www.scope.org.uk Tel: 0808 800 3333.

autism-adhd-and-learning-difficulties disabilities money-and-financesnationaldigital-online telephone
Second Step

Second Step is a mental health and housing charity in the South West providing support for those experiencing mental health or housing difficulties. 
www.second-step.co.uk Tel: 0117 909 6630

housing-and-homelessnesslocaldigital-online in-person telephone
Self-Injury Support

Self-Injury Support offer support to women and girls who self-harm. They also can give information, resources and training about self-harm to all. Support is provided through web chats, helplines, text and online resources.
www.selfinjurysupport.org.uk Tel: 0808 800 8088

children-and-young-people self-injury studentsnationaldigital-online telephone
Share and Repair

Share and Repair is a local charity helping people save money and the planet by reducing, repairing and reusing. Find their shop at 3 York Buildings, George Street, Bath.
https://bathlibraryofthings.org.uk

money-and-financeslocaldigital-online in-person
Shelter

Shelter give information, support, and legal aid services to individuals who are experiencing issues with housing, homeless or at risk of homelessness. They can also support with benefits, tenancy and mortgage advice.  
https://england.shelter.org.uk Tel: 0808 800 4444

advocacy-and-legal-support housing-and-homelessness money-and-financesnationaldigital-online telephone
Small Stuff Baby Bank

Small Stuff Baby Bank in Radstock, Somerset supplies free, 0-5-year-old clothing and essentials for families and carers who need them.
https://smallstuffbabybank.co.uk Email: [email protected] 

carers-and-family children-and-young-people money-and-financeslocaldigital-online in-person
Somerset & Wessex Eating Disorder Association

Somerset & Wessex Eating Disorder Association (SWEDA) support anyone affected by eating disorders. Services include counselling services and a monthly self-help support group.
www.swedauk.org Tel: 01749 343 344 

counselling eating-disorders online-resourceslocaldigital-online in-person telephone
Somerset Skills & Learning

Somerset Skills & Learning are an adult education provider covering B&NES. All courses and workshops are free for B&NES residents and currently include CV and employability, creative writing, family digital skills, career taster sessions and budgeting/financial management. 
www.sslcourses.co.uk Tel: 0330 332 7997

employment-and-work money-and-financeslocaldigital-online in-person telephone
Soundwell

Soundwell offer music therapy and use the art of music to explore creativity, communication and expression.
https://soundwell.org Tel: 0300 365 3400

counselling meditation-and-mindfulnesslocaldigital-online in-person telephone
Southside

Southside supports individuals and families living in B&NES to make positive changes in their lives, reduce social isolation and to build strong, resilient communities. Southside can support with problems such as domestic abuse, substance abuse, problems with finance and debt, housing issues or concerns related to education and employment. They can also offer one-to-one sessions with a counsellor.
www.south-side.org.uk Tel: 01225 331243

alcohol-and-drugs carers-and-family children-and-young-people counselling domestic-abuse employment-and-work housing-and-homelessness money-and-financeslocaldigital-online in-person telephone
Specialist Community Perinatal Mental Health Services

AWP has Specialist Community Perinatal Mental Health Services in the local area. They provide advice and guidance to women who develop psychiatric disorders during pregnancy, those with pre-existing conditions and for women who develop mental health difficulties after giving birth. Please note, you must be referred to this service by a professional.
www.awp.nhs.uk

nhs-and-statutory-services pregnancy-and-postnatal psychosis-and-schizophrenialocaldigital-online in-person telephone
Sporting Family Change

Sporting Family Change use sport to empower, inspire and motivate local families in Bath and the surrounding area to make positive long-term lifestyle changes. Offerings include mentoring, social activities and a walking club.
www.sportingfamilychange.co.uk Tel: 07811101468

carers-and-family children-and-young-peoplelocaldigital-online in-person telephone
St John’s Foundation

St John’s Foundation work to build communities where children can grow into happy and healthy members of society, as well as support older adults to live independently. Services include sheltered accommodation, good living sessions and funding support. They can support up to £1,500 to cover debts, white goods, counselling, crisis situations and more. Please note, only professionals can apply for financial support on behalf of client.
https://stjohnsbath.org.uk Tel: 01225 486400

counselling loneliness-and-isolation money-and-finances older-peoplelocaldigital-online in-person telephone
St Martin’s Hospital

St Martin’s Hospital is a hospital facility based in Bath. Please note, there is no A&E department here. If you feel you have mental ill health or want to access the services at St Martin’s, please contact your GP for advice and support.
www.awp.nhs.uk Midford Road, Bath, BA2 5RP Tel: 01225 325 680

nhs-and-statutory-serviceslocaldigital-online in-person telephone
St Mungo’s

St Mungo’s have a range of services across the South of England for people who are homeless, at risk of homelessness, or have been homeless. Services include outreach, recovery college, employment support and learning opportunities.
www.mungos.org Tel: 020 3856 6000

employment-and-work housing-and-homelessnesslocaldigital-online in-person telephone
Staying Safe

The Staying Safe website offers compassion, kindness and easy ways to help keep people safer from thoughts of self harm and suicide, seek support and discover hope of recovery through powerful videos from people with personal experience.
https://stayingsafe.net

crisis-and-suicidal-thoughts online-resources self-injurynationaldigital-online
StepChange

StepChange offer free debt advice that is based on a comprehensive assessment of your situation. They’ll then provide practical help and support for however long it’s needed, including their Breathing Space scheme which gives up to 60 days’ respite from interest, fees, and court action to reduce stress and give you time to deal with your debts.
www.stepchange.org Tel: 0800 138 1111

money-and-financesnationaldigital-online telephone
STEPS

STEPS work with people in the B&NES area with a diagnosis of Anorexia Nervosa, Bulimia Nervosa and EDNOS (Eating Disorder Not Otherwise Specified) and offers a confidential service and a gateway into primary care services. www.awp.nhs.uk Tel: 01225 3546920

eating-disorders nhs-and-statutory-serviceslocaldigital-online in-person telephone
Stonewall Housing

Stonewall Housing give specialist housing advice for anyone identifying as LGBTIQ+ in England. www.stonewallhousing.org Tel: 020 7359 5767

housing-and-homelessness lgbtqinationaldigital-online telephone
Student Minds

Student Minds is the UK’s student mental health charity. They empower students and members of the university community to look after their own mental health, support others and create change. You can find lots of student specific advice and information on their website.
www.studentminds.org.uk Tel: 0113 343 8440

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Supported housing for people with an Autistic Spectrum Condition

Supported housing for people with an Autistic Spectrum Condition is a 9-bed supported housing project in Bath for Adults with a diagnosis of Autistic Spectrum Disorders. This service offers support to encourage and enables residents to move towards independent living by improving life skills and working with other agencies e.g. B&NES & Bristol Autism Advice Service (BAAS) to ensure the right package of care and support is in place at the right level.
www.julianhouse.org.uk Tel: 01225 424428

autism-adhd-and-learning-difficultieslocaldigital-online in-person telephone
Supported Independence

Supported Independence are a specialist provider of supported living, co-living and outreach services for adults within the South West. They can support those with a range of complex needs including mental health needs, Autism and Asperger’s, learning disabilities, drug and alcohol misuse and more.
www.supportedindependence.co.uk Tel: 0117 9248764

alcohol-and-drugs anger autism-adhd-and-learning-difficulties children-and-young-people ocd-and-phobias personality-disorderlocaldigital-online in-person telephone
Survivors of Bereavement by Suicide

Survivors of Bereavement by Suicide offer peer support to adults aged 18+ who have been bereaved by suicide. Services include support groups, a dedicated online group for men, a community forum and email helpline services.
https://uksobs.org Email: [email protected]

bereavementnationaldigital-online
SurvivorsUK

SurvivorsUK provide a national helpline and counselling for boys, men and non-binary people aged 13+ who have experienced sexual violence at any time in their lives. They also offer emotional support to men going through the justice system in relation to experiencing sexual violence.
www.survivorsuk.org Tel: 02035 983 898

counselling victims-of-crimenationaldigital-online telephone
SWALLOW

SWALLOW are a user-led charity providing support for teenagers and adults with learning disabilities. Services include supported housing, community cafes, community support, independent living skills training and more. https://swallowcharity.org Tel: 01761 414034

autism-adhd-and-learning-difficulties children-and-young-people studentslocaldigital-online in-person telephone
Swan Advocacy

Swan Advocacy work with adult victims of crime and antisocial behaviour.  This service works in close partnership with other victim support providers and local specialist organisations.
https://swanadvocacy.org.uk Tel: 03333 447928

advocacy-and-legal-support victims-of-crimelocal nationaldigital-online in-person telephone
Talk Club

Talk Club is a talking and listening club for men, offering talking groups, sports groups and therapy to help keep you mentally fit. They meet at Sanctuary Barbers in Bath fortnightly on Mondays at 7.30pm. There is also a regular online session. 
https://talkclub.org 

counselling loneliness-and-isolation studentslocal nationaldigital-online in-person
Talk Ed

Talk Ed is a national eating disorders organisation providing on-going care, emotional support and practical guidance for anyone affected by eating disorders (including those struggling personally as well as their families, friends, and carers). Services includes bookable call-backs via phone and Zoom, support groups, and online resources.
www.talk-ed.org.uk

eating-disorders online-resourcesnationaldigital-online
Talk to Frank

Talk to Frank is a national organisation offering free confidential support and advice about drugs for young people.
www.talktofrank.com/ Tel: 0300 1236600

alcohol-and-drugs children-and-young-peoplenationaldigital-online telephone
Talking Money

Talking money provide free, independent, specialist money advice to individuals and their families. This includes debt, energy debt, benefits and income maximisation advice.
www.talkingmoney.org.uk Email: [email protected] 

carers-and-family children-and-young-people money-and-financesnationaldigital-online telephone
Terrence Higgins Trust

Terrence Higgins Trust is the UK’s leading HIV and sexual health charity. They provide information, advice, and support to people living with HIV. They also offer free condoms and sexual health testing kits to local residents.
www.tht.org.uk Tel: 0808 802 1221

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The Brandon Trust

The Brandon Trust enables children, young people and adults with learning disabilities and autism to live life in the way they choose by providing high-quality, individualised support. Services are available in various locations across B&NES, North Somerset, and Wiltshire.
www.brandontrust.org

autism-adhd-and-learning-difficulties children-and-young-people disabilitieslocaldigital-online in-person telephone
The Cinnamon Trust

The Cinnamon Trust supports older and terminally ill people with looking after their pets.
https://cinnamon.org.uk Tel: 01736 757 900

 

bereavement disabilities older-peoplenationaldigital-online in-person telephone
The Hope Guide

The Hope Guide showcases support groups and activities in B&NES and is updated quarterly. The guide includes first response community support, health and wellbeing group/activities and organisations supporting people in B&NES.
www.bridges2wellbeing.co.uk

online-resourceslocaldigital-online
The Hub at Mulberry Park

The Hub at Mulberry Park is a community Space in the heart of Combe Down and Foxhill with a family friendly café and year round events.
www.mphub.co.uk/ Tel: 01225 436 869

carers-and-family children-and-young-peoplelocaldigital-online in-person telephone
The Jewish Helpline

The Jewish Helpline provides free, confidential, non-judgemental listening support to people from all areas of the Jewish community. They offer online social events, holocaust survivor services and mental health services.
www.jewishcare.org Tel: 020 8922 2222

bame-and-culturally-specific-services older-peoplenationaldigital-online telephone
The Martin Lewis Money Show

Watch this regular show from money expert Martin Lewis who offers advice and tips on all things money related.
www.itv.com/watch

money-and-financesnationaldigital-online
The Menopause Charity

The Menopause Charity help people understand the mental and physical changes that occur during perimenopause and menopause, and provide them with the tools and treatments needed to manage those. The website has lots of evidence-based information and advice.
www.themenopausecharity.org

older-people online-resourcesnationaldigital-online
The Mix

The Mix give general support for those aged under 25. Services include apps, online support chat groups and a crisis messenger service.
www.themix.org.uk 

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The Nest Project

The Nest Project serve families who are experiencing financial pressure by providing free clothing, equipment and toiletries to children under the age of 5 in BANES. They also provide a listening ear and to point you in the direction of other services that you can access.
https://thenestproject.co.uk  Tel: 07832907808

carers-and-family children-and-young-people money-and-financeslocaldigital-online in-person telephone
The PANDAS Foundation

The PANDAS Foundation are here to help support and advise any parent and their networks, who need support with perinatal mental illness. Support offered includes online groups, a free helpline and text and email support.
www.pandasfoundation.org.uk Tel: 0808 1961 776 

online-resources pregnancy-and-postnatalnationaldigital-online
The Rosie Crane Trust

The Rosie Crane Trust supports bereaved parents who have lost a child of any age and at any stage in the bereavement. The trust offers a confidential 24 hour helpline, two drop in centres in Somerset, a befriending service and subsidised counselling.
www.rosiecranetrust.org Tel: 01460 55120

bereavement carers-and-family counselling loneliness-and-isolationlocal nationaldigital-online in-person telephone
The Royal College of Psychiatrists (RCPSYCH)

The Royal College of Psychiatrists’ (RCPSYCH) website has information for young people, parents and carers about young people’s mental health.
www.rcpsych.ac.uk

children-and-young-people online-resources studentsnationaldigital-online
The Silver Line

The Silver Line operate a free, confidential, 24-hour telephone helpline for people aged 55+ in the UK and offer a telephone friendship service connecting older people with volunteers to reduce social isolation.
www.thesilverline.org.uk Tel: 0800 470 8090

loneliness-and-isolation older-peoplenationaldigital-online telephone
The Swan Project

The Swan Project offer affordable counselling to adults. Counselling is primarily offered to those suffering from addiction (but they do not turn anyone away if they think they can help).
https://theswanproject.co.uk Tel: 0117 924 7154

alcohol-and-drugs counsellinglocaldigital-online in-person telephone
The Trauma Recovery Centre (TRC)

The Trauma Recovery Centre (TRC) exists to provide highly specialised trauma recovery support to children, youth, young adults and parents/carers. There is a specialised therapy centre offering 1:1 creative, trauma recovery psychotherapy alongside parent/carer support groups. The therapy centre in Bath holds three waiting lists depending on funding. Waiting lists for those who do not have funding is currently closed. For those who have funding available or can privately contribute toward therapy, referrals are open.
www.trc-uk.org Email: [email protected]

carers-and-family children-and-young-people counsellinglocaldigital-online in-person
The Willow Tree Centre

The Willow Tree Centre provides a free one-to-one listening and support service for people experiencing difficulties related to unplanned pregnancy, abortion, and after all types of pregnancy loss.
www.thewillowtreecentre.org.uk Tel: 07760 830525

pregnancy-and-postnatalnationaldigital-online in-person telephone
Tommy’s

Tommy’s is a charity offering mental health support and advice. You can speak to one of Tommy’s midwives about your pregnancy.
www.tommys.org Email: [email protected] Tel: 0800 014 7800 from Monday to Friday, 9am to 5pm, for free

pregnancy-and-postnatalnationaldigital-online telephone
Trauma Breakthrough

Trauma Breakthrough is a local charity supporting adult survivors of trauma and abuse. They can provide specialist therapy, support & wellbeing services, crisis support and groups. 
www.traumabreakthrough.org Tel: 01225 984637                                                                             

counselling victims-of-crimelocaldigital-online in-person telephone
Trauma Foundation South West (TSW)

Free long-term counselling and psychotherapy to refugees, asylum seekers and others who have experienced war and persecution trauma in the southwest. TSW also support staff and volunteers who work with traumatised refugees and asylum seekers by offering affordable training and supervision.
www.tfsw.co.uk 

counsellinglocaldigital-online in-person
Triumph over Phobia

TOP UK (Triumph over Phobia) is a Bath-based charity specialising in supported self-help for sufferers of phobias, OCD, and other related anxiety disorders. They service is available for those aged 16+ and they run a peer support group in both Bath and Bristol.
www.topuk.org Tel: 01225 571 740

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Turn2Us

Turn2us is a national charity providing practical help to people who are struggling financially. Support includes a grant and benefit calculator and helpline.
www.turn2us.org.uk/get-support 

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Twenty-Four Hours a Day

Twenty-Four Hours a Day offers meditations to help people in recovery from addiction to focus on sobriety.
www.hazelden.org

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University of Bath Wellbeing Advisors

University of Bath Wellbeing Advisors give wellbeing and welfare advice and support to University of Bath students.
www.bath.ac.uk Tel: 01225 383838

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Victim Support

Victim Support gives free, independent and confidential advice and support to anyone who has been affected by crime, including a 24-hour helpline and advocacy for victims of domestic abuse.
www.victimsupport.org.uk Tel: 0808 1689111

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VOICES

VOICES is a Bath-based domestic abuse recovery charity founded by people with lived experience, providing group recovery programmes and holistic individual recovery support. Referrals are currently closed for referrals. Please see their website for when referrals open. 
www.voicescharity.org Tel: 01225 420249 or 07523 506239 

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WaveLength

WaveLength is the UK’s leading loneliness charity giving media technology (radios, televisions and tablets) to those who are lonely and can’t afford to buy the technology themselves.
https://wavelength.org.uk Tel: 01223 776 770

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We Are With You

We Are With You offer free, confidential support with alcohol, drugs or mental health from local services. There’s an online chat function and the service works with you on your own goals – whether that’s making small changes, stopping drugs or alcohol completely or just getting some advice. 
www.wearewithyou.org.uk

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We hear You cancer counselling

We Hear You provide free emotional support for patients, families, friends and carers who have been affected or bereaved by cancer or any other life threatening condition, across Somerset, Bath and North East Somerset and Wiltshire.
www.wehearyou.org.uk Email: [email protected] Tel: 01373 455 255

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WECIL

WECIL is a charity run by and for disabled people. In B&NES, WECIL provides services for disabled children and young people, including volunteer befriending and activities. Services include advocacy, employment support, and helpline and benefits advice. 
https://wecil.co.uk/ Tel: 0117 947 9911

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Welcome Café and Food Club at Weston Hub

Welcome Café and Food Club at Weston Hub provide a cooked lunch and weekly food parcels, mainly for people in the Weston and Newbridge area, as well as free clothes and toiletries. Every Monday from 12 noon to 2.00pm. No booking necessary. Lunch is free. Food parcels cost £3 for a family and £2 for an individual. Referrals welcome or self-refer.
https://westonhub.org.uk Address: Weston Hub, Penn Hill Road, Bath, BA1 4EH. Tel:  07470 262372

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Welfare Support Scheme

Welfare Support Scheme provides B&NES residents with short-term, emergency help with living costs. https://beta.bathnes.gov.uk/apply-welfare-support Tel: 01225 477277

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Wessex Counselling Service

Wessex Counselling Service offer online and in person counselling and therapies.
https://wessexcp.co.uk Tel: 01373 453355

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West of England Works

West of England Works (WOEW) support people who have been economically inactive or unemployed for 12 months and have support needs. This may include needs around mental and physical health, substance misuse, homelessness, long-term unemployment etc. They offer 1:1 support, work experience, job preparation, signposting, skills development, training and volunteering opportunities.
www.westofenglandworks.org.uk Tel: 01225 750 924 or 01225 354 650 

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What’s Up

What’s Up is an app using Cognitive Behavioural Therapy (CBT) and Acceptance Commitment Therapy (ACT) methods to help you cope with depression, anxiety, stress, and more.
www.thewhatsupapp.co.uk

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Wheels For All Bath

Wheels For All Bath is an inclusive programme enabling disabled and non-disabled children and adults, with a wide range of social, emotional, physical and learning requirements, to engage in and enjoy cycling.
https://betterbybike.info Tel: 01925 575 628

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Williamson Children’s Trust

The Williamson Children’s Trust awards small grants to young people as they get older and often as they move on from the care system and into independent living.
www.williamsonchildrenstrust.org 

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Wish

WISH supports women with long-term mental health and other complex needs that may put them in contact with the mental health or criminal justice systems. Services include counselling and gender-specific advocacy/
www.womenatwish.org.uk Email: [email protected]

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Women’s Work Lab

Women’s Work Lab is a 12-week programme that is open to mums currently receiving benefits and looking to get back into work. Training is within school hours and builds confidence with a formal work-placement at the end.
www.womensworklab.co.uk Tel: 07713 434250

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YMCA

YMCA supports young people with issues like housing and homelessness, health and wellbeing, and information and advice.
www.ymca.org.uk (National website) https://ymca-bg.org (Local website) Tel: 020 7186 9500

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Young Minds

Young Minds support the mental health of young people and their parents and careers, through provision of a helpline, webchat service, digital resources and more. 
www.youngminds.org.uk Tel: 0808 802 5544 (Parent’s helpline)

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Youth Connect South West

Youth Connect South West provide a range of services for young people, from positive activities and careers advice through to individual support. They also have youth spaces in Bath city centre and Southside. 
www.youthconnectsouthwest.org.uk Tel: 01225 396980 or 07980998670 (Out of office hours)

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