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  3. Support Directory

Our directory contains details of organisations and services available to people living in Bath and North East Somerset. Some are local and some are national. Whether you are struggling with mental ill health yourself, or have a friend or family member who needs support, you can use our directory to find suitable services.

Unsure what support you need?

If you’re unsure or need additional support in accessing any of the Bath and North East Somerset services listed below, our Access Community Mental Health team can help.

Get in touch with our Access team

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AbilityNet

AbilityNet has tech volunteers that provide free IT support to older people and disabled people of any age in the UK. They can help with IT challenges from setting up new equipment, fixing technical issues, showing you how to stay connected to family and use online services.
https://abilitynet.org.uk Tel: 0800 048 7642

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Achieve in Banes

Achieve in Banes provides a job and course search service for anybody wishing to enter the workplace or progress their career. There are several free and funded courses from local providers on offer, as well as business support and useful signposting to partnership organisations.
www.achieveinbathnes.co.uk

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Action for Children

Action for Children protects and supports children and young people, providing practical and emotional care and support. They ensure their voices are heard and campaign to bring lasting improvements to their lives. www.actionforchildren.org.uk Tel: 0300 123 2112

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Adult ADHD Clinic

Adult ADHD Clinic has a specialist team who work exclusively with adults who have ADHD in Bristol, B&NES and the surrounding areas. They provide assessment, reassessment and treatment, taking into consideration the many areas in an adult’s life before an accurate ADHD diagnosis is made. 
www.awp.nhs.uk/services Tel: 01275 796262

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Age UK B&NES

Age UK B&NES are an independent charity working in Bath & North East Somerset. They offer support and services to older people, including day clubs, dementia support, help at home, Befriending and digital advice and information. Their At Home service and Information and Advice services can assist with form filling in in people’s owns homes. (Please note that this is a paid for service)
www.ageuk.org.uk/bathandnortheastsomerset Tel: 01225 466135

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Alabare

Alabare is a charity supporting homeless adults, young people, veterans and those with learning disabilities. www.alabare.co.uk Housing Advice Service Tel: 0300 456 0106 Emergency Duty Tel: 0300 456 0100

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Albert Kennedy Trust

Albert Kennedy Trust support LGBTQ+ young people experiencing homelessness or living in hostile environments to find safe homes. They can support with employment, education and training.
www.akt.org.uk Tel: 020 7831 6562

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Alcoholics Anonymous

Alcoholics Anonymous provides a safe space for individuals to discuss their personal experiences with alcohol with the overall aim of overcoming alcohol addiction. Meetings are available in B&NES to people in any stage of recovery.
www.alcoholics-anonymous.org.uk Tel: 0800 9177 650

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Alzheimer’s Society

Alzheimer’s Society campaigns for change in dementia care, funds research towards a cure, and provides support to people currently living with dementia. They also offer a “Dementia Connect” support line to put people in touch with local dementia services and offer advice.
www.alzheimers.org.uk Tel: 0333 150 3456

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Ara Gambling Service –

Ara Gambling Service provides 1:1 counselling for people experiencing problems with their own gambling or that of a family member. This service is available for people aged 18+ living in the South West.
www.recovery4all.co.uk Tel: 0330 1340 286

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AtaLoss

AtaLoss charity is the UK’s signposting website for the bereaved. By means of simple filter systems, the website can help those bereaved to find the national bereavement support services that are appropriate to their loss, along with local services, relevant resources and information.
www.ataloss.org

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Avon and Somerset Police

Avon and Somerset Police offer victim support and crime reporting.
www.avonandsomerset.police.uk Tel: 101 (24 hours) Victim Support Tel: 0845 4566099 (Mon-Fri 8am-8pm)

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Avon and Wiltshire Mental Health Partnership Intensive Team

Avon and Wiltshire Mental Health Partnership’s Intensive Teams consist of experienced mental health staff who offer assessment and home treatment for people aged over 16 years experiencing a mental health crisis, as an alternative to hospital admission. AWP also has Regional Early Intervention in Psychosis teams offering support to anyone experiencing symptoms of psychosis or schizophrenia.
www.awp.nhs.uk/our-services Tel: 01225 362814  

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Avon and Wiltshire Partnership (AWP) Mental Health 24/7 helpline

AWP’s Mental Health 24/7 helpline is a dedicated telephone line for anyone who may be worried about their own or someone else’s mental health. The telephone line offers support for adults and children in crisis 24 hours a day, seven days a week, 365 days a year.
www.awp.nhs.uk Tel: 0800 953 1919

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Avon Counselling and Psychotherapy Service

Avon Counselling and Psychotherapy Service is a private talking therapies provider who offer reduced-price therapy to those on a low income or in receipt of qualifying benefits who are living in Bristol and Bath.
www.acps-bristol.org.uk/about-acps Tel: 0117 930 4447

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B&NES Carers’ Centre

B&NES Carers’ Centre supports anyone looking after a partner, friend or family member due to old age, illness, disability or mental health problem. Services include a helpline, grant application and funding guidance, young carer assessments, a young carers network and practical digital advice. There’s also a café where you can meet with other carers.
www.banescarerscentre.org.uk Tel: 0800 0388 885

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B&NES Children’s Services

B&NES Children’s Services are who you can report concerns about a child to.
Tel: 01225 396312 or 01225 396313. Out of Hours Tel: 01454 615165. If the referral does not require immediate action, download this form from the website: https://beta.bathnes.gov.uk/report-concern-about-child complete and email to: [email protected]

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B&NES Emergency Duty Team

The Emergency Duty Team in B&NES can be contacted if you’re struggling to cope with day-to-day life, or are experiencing mental health issues which cannot wait. You can also call this number if you suspect an adult is being abused or neglected.
https://beta.bathnes.gov.uk/get-mental-health-advice-and-support Tel: 0300 247 0201 and select option 3 (Monday to Friday daytime) or 01454 61 51 65 (evenings, weekends and bank holidays).

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B&NES Homefinder Scheme

B&NES Homefinder Scheme is a private renting access scheme enabling a deposit and rent in advance. Those on low incomes, claiming benefits or who have some level of support needs to maintain a tenancy are eligible. www.bathnes.gov.uk/services. Tel: 01225 396296 Email: [email protected]

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B&NES Housing Options

B&NES Housing Options give housing options and advice. Monday to Friday there is an appointment only service at Bath One Stop Shop. Every Tuesday there is a drop in advice service at The Hollies Midsomer Norton from 9.30am -12.00pm & 1.15pm – 4.00pm.
www.homesearchbathnes.org.uk Tel: 01225 396 296

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B&NES Primary Care Mental Health Liaison service

B&NES Primary Care Mental Health Liaison service is a short-term support service to help people with mental health difficulties to move forward. If you have concerns about your own mental health you should first contact your GP and your GP may decide to refer you to primary care liaison. The team receives referrals from GPs and other health or social care professionals. When someone is referred, they aim to see the person within four weeks. 
www.bathnes.gov.uk Tel: 01225 371480

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B&NES Youth Forum

B&NES Youth Forum gives opportunities to work with MP’s, the council and local charities to ensure young voices are heard. They create and lead campaigns to tackle issues that really matter to young people in the area.
www.offtherecord-banes.co.uk/youth-forum Tel: 01225 312481

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BANES Social care and health support

BANES Social care and health support allows you to find services or organisations in Bath and North East Somerset who can help with health or care needs. Some services are free and others will have a cost.
https://beta.bathnes.gov.uk. Tel: 0300 2470203 and select option 2

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BASS Autism Services

BASS Autism Services provide advice and support to autistic adults living in B&NES and surrounding areas. You need to be referred to their services by a GP or mental health professional and once referred, they can offer assessment and diagnosis, an advice service and social prescribing to help you link with the community and access social opportunities.  
www.awp.nhs.uk/our-services Tel: 01275 796 249

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Bath and North East Somerset Integrated Care Board

The Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board (BSW ICB) is a statutory body which brings together NHS organisations with local authorities and other partners to work to improve population health and establish shared strategic priorities.
www.bswccg.nhs.uk 

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Bath Area Play Project

Bath Area Play Project gives the opportunity for children and young people to play and participate in positive activities.
www.bapp.org.uk/ Tel: 01225 832479 or 01225 571 511

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Bath Centre for Psychotherapy & Counselling

Bath Centre for Psychotherapy & Counselling. You can search here for a counsellor or psychotherapist in your area, who operate via Skype, Zoom or online.
www.bcpc.org.uk Tel: 07907 771612 

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Bath Child Contact Centre

Bath Child Contact Centre provide supported contact for a limited number of families. The Centre has two rooms equipped with toys for a wide age range. A visiting parent and their children can enjoy each other’s company in a neutral venue after a family breakdown.
www.bathchildcontactcentre.co.uk Tel: 07791 482030

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Bath College Safeguarding and Student Wellbeing

Bath College Safeguarding and Student Wellbeing is for students of Bath College. Here you’ll find resources for counselling, mentoring, the college nurse and more.
www.bathcollege.ac.uk/safeguarding-and-student-wellbeing Tel: 01225 328720

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Bath Ethnic Minority Senior Citizen Association

Bath Ethnic Minority Senior Citizen Association provides a space where older members can meet and socialise with people from a similar ethnic background to themselves. They can provide support around housing and welfare issues, help with translation and interpreting documents, provide advocacy support and organise social community events.
https://bemsca.com/

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Bath Foodbank

Bath Foodbank can provide nutritionally balanced emergency food and support to local people who are referred to them in crisis.
https://bath.foodbank.org.uk/ Tel: 0808 2082138

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Bath Foyer

Bath Foyer offer housing help for young single people aged 18-24 with low-medium support needs who are homeless or at risk of homelessness.
www.curo-group.co.uk/independent-lives Tel: 01225 405004.

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Bath Islamic Society

Bath Islamic Society is the only mosque in Bath for all Muslims. Activities include community building and inter-faith workshops.
https://bathmosque.org.uk/ Tel: 01225 460922

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Bath JobCentre Plus

Bath JobCentre Plus is Bath’s local job centre and they can administer claims, Jobseeker’s Allowance, Incapacity Benefit, Employment and Support Allowance and Income Support.
www.jobcentreguide.co.uk/bath-jobcentre Telephone: 0845 604 3719

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Bath Mind Befriending Service

Bath Mind’s Befriending Service supports adults needing regular telephone contact if they are feeling lonely or isolated, anxious or have low mood. 
www.bathmind.org.uk Tel: 01225 316199

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Bath Mind counselling

Bath Mind offer an affordable counselling service for individuals looking to benefit from talking therapies. www.bathmind.org.uk Tel: 01225 316199

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Bath Mind Emergency Department Service

Bath Mind’s Emergency Department Adult Intervention Service is based at the Royal United Hospital in Bath’s Emergency Department. It offers trauma-informed person centred support to people experiencing mental health decline or crisis. The team work alongside clients to identify suitable next steps to improve their mental health, and will follow up with them within 24 hours of our first interaction, and at agreed intervals thereafter.
www.bathmind.org.uk

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Bath Mind online resources

Bath Mind’s online resources include information and tips on things like money, food and mood, sleep, LGBTQ+ mental health and more, as well as wellbeing activities to support your mental wellbeing.
www.bathmind.org.uk

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Bath Mind Supported Housing

Bath Mind’s Supported Housing consists of support housing services comprising of minimum support housing and a 24-hour supported house. We support people with independent living skills, promoting wellbeing and reducing isolation, crisis prevention, their rights, and to obtain safe and secure accommodation. All of our services are non-clinical. 
www.bathmind.org.uk Tel: 01225 316199

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Bath Mind Welfare Benefit Support

Bath Mind’s Welfare Benefit Support is a joint project with Citizen’s Advice and who give advice for clients on welfare benefits. They can help with filling in benefit forms, negotiate with the DWP and Jobcentre and help maximise your income.
www.bathmind.org.uk Tel: 0808 278 7897

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Bath Mind Wellbeing Groups

Bath Mind wellbeing groups support people across B&NES in creating new connections and support systems. There is an array of activities and projects on offer, as well as collaborative wellbeing projects in the community. 
www.bathmind.org.uk Email: [email protected] Tel: 01225 316199

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Bath Nightline

Bath Nightline is a student-run, confidential, and non-judgmental support listening service for students at the University of Bath.  Open 8pm – 8am every night of term. You will find the number on the back of your Student Library Card.
Email: [email protected]

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Bath Polish Association

Bath Polish Association offer support for Polish people in the areas of education, housing, law and health care in BANES.
http://szkola.sp-bath.org.uk/

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Bath Rugby Foundation

Bath Rugby Foundation use the combined power of sport and education to motivate, raise self-esteem and increase confidence.
www.bathrugbyfoundation.com/

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Bath Spa University Student Wellbeing

A free and confidential 24/7 support service for student’s of Bath Spa University to express concerns and talk to someone. The service offers specific support for trans and non-binary students. 
www.bathspa.ac.uk/students/student-wellbeing-services Tel: 01225 876543

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Bath Welcomes Refuges

Bath Welcomes Refuges facilitates the settlement and the path to independence of those seeking refuge. Activities include the delivery of integrated social support, help and protection for physical, mental and financial hardship, befriending and the finding, furnishing, and renovation of homes and gardens.
www.bathwelcomesrefugees.org.uk Email: [email protected]

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Battle Scars

Battle Scars offer national support around self-harm. There are online resources, advice and support groups. 
www.battle-scars-self-harm.org.uk Admin Telephone: 07410 380747

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Beat

Beat offer information and support about eating disorders. Services include online support groups, webchat, helpline, and online self-help tools.
www.beateatingdisorders.org.uk Tel: 0808 801 0677

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Being Gay is OK

Being Gay is OK provide advice and information for LGBTIQ+ people under 25.
www.bgiok.org.uk Tel: 01483 727 667

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Bereavement Support Keynsham

Bereavement Support Keynsham is a safe place to enjoy a cup of tea or coffee and be able to talk about your loved one to one of the volunteers, or talk with other bereaved individuals to share their pain and experience. https://bereavementsupportkeynsham.wordpress.com Tel: 07776493221

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Better Stop Suicide App

Better Stop Suicide App is a free suicide prevention app that is packed full of resources including audio files, lifesaving messages and key phone contacts.
www.thebetter_stop_suicide.com

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Bipolar UK

Bipolar UK provide peer support services to empower people affected by bipolar to live well. The website has a mood tracker, online community and peer support line. 
www.bipolaruk.org

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Blue Cross Pet Bereavement Service

Blue Cross Pet Bereavement Service has a daily helpline for people suffering bereavement from the loss of a pet. www.bluecross.org.uk/pet-loss Tel: 0800 096 6606 Email: [email protected]

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Bluebell

Bluebell offer services for all parents, partners and their infants affected by mild to moderate anxiety, depression and other perinatal mental health difficulties, during pregnancy and up to 2 years after birth in B&NES. Dedicated support is available for mums and for dads, as well as one-to-one and small group support.
https://bluebellcare.org/ Tel: 0117 922 0746

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Blurt it Out

Blurt It Out is a social enterprise dedicated to helping those affected by depression. They offer a range of support, help, guidance and resources.
www.blurtitout.org

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Boys In Mind

Boys In Mind provide resources aimed at helping reduce the stigma around male mental health issues. https://boysinmind.co.uk/ Email: [email protected]

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Breathing Space

Breathing Space is a Bath Mind service. The service offers face-to-face and telephone services offering a calm, non-clinical support to individuals experiencing or at risk of a mental health crisis. Staffed by a team with a broad range of experience in mental health issues, Breathing Space offer a compassionate listening ear and signposting to relevant services.
www.bathmind.org.uk Tel: 01225 983130

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Brigstowe

Brigstowe work to support people with long-term health conditions, including HIV and AIDS, with a range of advice services and peer support. Dedicated services are also available for migrants and asylum seekers living with HIV.
www.brigstowe.org Tel: 0117 955 5038

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Bristol Crossroads

Bristol Crossroads is an inclusive organization based in Wick where members of the transgender community can feel safe, and can be themselves with acceptance and understanding. There are monthly in-person meetings – see website for details.
www.bristol-crossroads.org.uk Admin telephone: 07734 261242

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British Association for Counselling and Psychotherapy

British Association for Counselling and Psychotherapy (BACP) offer private counselling with therapists. You can use the filter on their website to search for therapists specialising in specific areas, such as anger, addiction, self-injury and more.
www.bacp.co.ul/search/Register Tel: 01455 883300

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Calm

Calm is an app that provides people experiencing stress and anxiety with guided meditations, sleep stories, breathing programs, and relaxing music. www.calm.com

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Calm Harm

Calm Harm is an a free app designed to help people resist or manage the urge to self-harm. It’s targeted mainly for teenagers but is promoted for everyone to use.
www.stem4.org.uk/calmharm

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Chew Valley & Keynsham Befrienders

Chew Valley & Keynsham Befrienders help people in the Keynsham and Chew Valley with mental health or emotional needs. People referred are matched with a suitable befriender if available.
www.befriender.org.uk Tel: 01275 472 798 or 01275 475 154 

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Child and Adolescent Mental Health Service (CAMHS)

Child and Adolescent Mental Health Service (CAMHS) is a free NHS service that assesses and treats 0-18-year olds with emotional, behavioural or mental health difficulties.
https://livewell.bathnes.gov.uk Tel: 0800 023 2133

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Child Bereavement UK

Child Bereavement UK provide support for anyone who has lost a child, and for children themselves who are bereaved.
www.childbereavementuk.org Tel: 0800 02 888 40

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Christians Against Poverty

Christians Against Poverty is a debt counselling agency that specialises in helping those who are emotionally struggling too.
https://capuk.org/ Tel: 0800 328 000

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Citizens Advice Bath

Citizens Advice Bath provide free, independent, impartial, and confidential advice on issues such as benefits, housing, debt, pensions, and family law. They can also help with filling in certain benefit forms.
www.citizensadvicebanes.org.uk Tel: 0808 278 7897

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Clean Slate

Clean Slate offer job-hunting support, ways to re-organise how you manage your money, and help people get better access to the internet to help them find work.
www.cleanslateltd.co.uk Email: [email protected] Tel: 01225 302200

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Cocaine Anonymous West Country

Cocaine Anonymous West Country welcomes anyone with a drug or alcohol problem. They use the twelve-step recovery program to support people to stop using mind-altering substances.
www.cocaineanonymous.org.uk Tel: 0800 612 0225

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Connecting Families at B&NES Council

Connecting Families at B&NES Council find out if you’re eligible for help and support from the Connecting Families team. They co-ordinate local services to work together to meet the complex needs of individual families to help make positive changes.
https://beta.bathnes.gov.uk Tel: 01225 396931

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Counselling for University of Bath Students

Counselling for Students consists of talking therapies, mental health support and courses for University of Bath students.
www.bath.ac.uk

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CRUSE

CRUSE support those affected by grief and is run by volunteers who themselves have been affected by bereavement. They have local branches and a support group runs from 6.30pm to 8.00pm every third Wednesday of the month at Manvers Street Baptist Church.
www.cruse.org.uk Tel:  01761 417250 (Bath branch) or 01458 748008 (Somerset branch)

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Culturally Appropriate Counselling at University of Bath

Free culturally appropriate counselling for students at the University of Bath. Students can receive up to six free counselling sessions from Nilaari, a Black, Asian and Minority Ethnic-led charity in Bristol who provide talking therapies.
www.bath.ac.uk

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Curo’s Independent Living Service

Curo’s Independent Living Service can support you to be heard, make sure you are treated fairly and make sure you are getting everything you are entitled to. This service can also help with paperwork, organisation, support with making appointments, telephone calls, social interaction, bills and budgeting.
www.curo-group.co.uk  Tel: 01225 366000

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Curo’s Mediation Service

Curo’s mediation service is a free, confidential and impartial provision. It is available for 13-25 year olds and their families, within Bath and North East Somerset. They can meet in the comfort of your home or go outside with you for a walk and talk. Text, call or email the Mediation Worker.
Email: [email protected] Tel: 07966 140 779

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Dads In Mind

Dads In Mind provide in-person group and 1-2-1 support for dads experiencing mental health concerns related to pregnancy and birth or supporting their partner. This service is part of Bluebell Care.
www.dadsinmind.org 

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DeafPlus

DeafPlus offer a wide range of services for deaf people and people with hearing loss to develop their potential and promote independence and wellbeing. They can help with advocacy, assist with filling in forms and provide information and advice.
www.deafplus.org/deafblind-vi-support  Tel: 020 7790 8478

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DHI

DHI help those who are excluded from society, and those at risk, to turn their lives around. They offer housing provision, housing advice, information about rent arrears and mortgage payments, drug and alcohol treatment, families and carers support and social prescribing.
www.dhi-online.org.uk Tel: 01225 329411

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DistrACT app

DistrACT app gives easy, quick and discreet access to information and advice about self-harm and suicidal thoughts.
www.expertselfcare.com

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Eating Disorder Support app

The Eating Disorder Support app explains what to do next when concerned or in crisis. It promotes wellbeing and safe self-care to help people prevent, address and solve eating problems, as well as signposting to relevant services and support available.
www.expertselfcare.com/eating-disorder-support-app

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Eating Disorder Support Group

The Eating Disorder Support group from Focus Counselling is a free support group for people with any form of eating disorder. The group takes a pro-recovery approach and aims to provide emotional and practical support in a safe and confidential environment. The group is run fortnightly on a Thursday evening.
www.focusbath.com Tel: 01225 330 096 Email: [email protected] 

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Employment Support Service

Employment Support Service is for adults (aged 18+) that are experiencing difficulties in the workplace, due to or resulting in mental health problems.  The free service offers support to both the individual and their employer to ensure that meaningful employment can continue. The service works in partnership with a range of mental health service providers, including Avon & Wiltshire Mental Health Partnership (AWP) and the voluntary sector. https://bathneshealthandcare.nhs.uk Tel: 01225 396646

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End Anxiety Hypnosis

End Anxiety Hypnosis is an app to help with anxiety and teach relaxation techniques. The app includes calm music and nature sounds.
https://surfcityapps.com/app/end-anxiety-hypnosis 

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Epic Minds

Epic Minds support with getting back on track after a first episode of psychosis. The website details symptoms of psychosis and has a downloadable care plan, as well as signposting to your nearest mental health services. 
https://epicminds.co.uk

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Family Lives

Family Lives provide early intervention and crisis support to families with a helpline, parenting advice videos and webchat function.
www.familylives.org.uk Tel: 0808 800 2222

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FFLAG

FFLAG is a national voluntary organisation and charity dedicated to supporting parents and their lesbian, gay, bisexual and trans family members. The website has lots of online resources and downloads.
www.fflag.org.uk Tel: 0300 688 0368

carers-and-family lgbtqi online-resourcesnationaldigital-online telephone
Focus Counselling

Focus Counselling offer affordable, person centred counselling services. Rates can be discussed on an individual basis.
www.focusbath.com/ Tel: 01225 330 096

counsellinglocaldigital-online telephone
Freeways

Freeways support adults with learning disabilities across B&NES. Support includes community hubs, both residential and supported living and a relaxed, drop-in day centre.
www.freeways.org.uk Tel: 01275 372 109

autism-adhd-and-learning-difficulties disabilitieslocaldigital-online in-person telephone
Friends, Families & Travellers

Friends, Families & Travellers provide an advice helpline, as well as digital support, for members of the Gypsy, Roma and Traveller communities.
www.gypsy-traveller.org Tel: 01273 234 777

bame-and-culturally-specific-servicesnationaldigital-online telephone
Future Bright

Future Bright offer free, one-to-one career coaching and advice. They can support with practical training and development, as well as help you take control of your work and finances.
www.westofengland-ca.gov.uk Tel: 0117 428 6210

employment-and-work money-and-financeslocaldigital-online telephone
Gaywest

Gaywest hold a ‘Rainbow Café’ every week at St Michaels Centre in Bath. It’s a welcoming space centred towards gay men. 
https://gaywest.org.uk

lgbtqilocaldigital-online in-person
Gender Identity Research & Education Society

Gender Identity Research & Education Society (GIRES) work to improve the lives of trans and gender non-conforming people of all ages, including those who are non-binary and non-gender. They offer support for young people and organisations and campaign at a national level.
www.gires.org.uk

lgbtqinationaldigital-online
Genesis Trust

Genesis Trust support with money management and can provide advice and support for anyone on low income. They have a day centre providing crisis support for people who are homeless, vulnerably housed or experiencing complex challenges such as financial insecurity, mental health and substance misuse. They also offer one-to-one support where you can talk to a member of the team. Location: Gateway Centre, Snow Hill, London Road, Bath, BA1 6DH
http://genesistrust.org.uk Tel: 01225 463549

alcohol-and-drugs housing-and-homelessness money-and-financeslocaldigital-online in-person telephone
GetSelfHelp

GetSelfHelp offers CBT self-help and therapy resources, including worksheets and information sheets, plus videos and self-help MP3s.
www.getselfhelp.co.uk

online-resourcesnationaldigital-online
Goodgym

Goodgym is a community of local residents who run, walk, or cycle to help out community projects and older people in Bath.
www.goodgym.org

loneliness-and-isolation older-peoplelocaldigital-online
Grief Encounter

Grief Encounter support bereaved children and young people. They are here to provide a lifeline to children and young people with their free one-to-one support. The website has a live chat function or you can call their helpline.
www.griefencounter.org.uk/south-west Tel: 0808 802 0111

bereavement children-and-young-peoplenationaldigital-online telephone
HCRG Care Group

HCRG Care Group in B&NES directly provides services for adults and children, looking after the physical and mental health and wellbeing of everyone in the area through community services. They also oversee services provided by other organisations locally. 
https://bathneshealthandcare.nhs.uk Tel: 0300 303 9509

nhs-and-statutory-serviceslocaldigital-online
Headspace

Headspace is an app that teaches the skills of mindfulness and meditation.
www.headspace.com/

appsnationaldigital-online
Headway Bath

Headway Bath offer help after a brain injury with services including activity groups, online groups, information and advice and cognitive rehab.
www.headway.org.uk Tel: 0808 800 2244

disabilities online-resourceslocal nationaldigital-online telephone
Hearing Voices Network

Hearing Voices Network supports anyone who hears voices, sees visions or have similar sensory experiences. They share information and free resources through the website, engage with the media to present realistic and hopeful perspectives on hearing voices, and offer workshops, training and events.
www.hearing-voices.org Email: [email protected]

online-resources psychosis-and-schizophrenianationaldigital-online
HeartToHeartBristol

HeartToHeartBristol offers in person and online counselling with prices starting at £20 per session. The wait list is currently a few weeks.
https://hearttoheartbristol.co.uk/ Tel: 07926314739

counsellinglocaldigital-online telephone
HFT

HFT support people with learning disabilities as well as their families and carers. Services range from residential care and day opportunities to supported living and domiciliary care at home. They also provide free information and support service for family carers or those with a relative with a learning disability. 
www.hft.org.uk Tel: 0808 8010448

autism-adhd-and-learning-difficulties carers-and-familylocaldigital-online telephone
IAPT B&NEs Talking Therapies

IAPT B&NEs Talking Therapies offer a wide range of interventions to people aged 16 years+ who are registered with a GP within Bath and North East Somerset. Services range from one-to-one therapy sessions, to group workshops.
https://iapt-banes.awp.nhs.uk Tel: 01225 675 150

counsellinglocaldigital-online telephone
IMAlive

IMAlive is an online support website for people in crisis. You can chat online to volunteers who are trained and certified in crisis intervention.
www.imalive.org

crisis-and-suicidal-thoughts online-resourcesnationaldigital-online
Julian House

Julian House provide homeless services and accommodation, domestic abuse services, criminal justice, employment support and more across the South West. Supported accommodation is available for single men and women in recovery from substance misuse.
www.julianhouse.org.uk Tel: 01225 354650

advocacy-and-legal-support alcohol-and-drugs domestic-abuse housing-and-homelessnesslocaldigital-online telephone
Karma Nirvana

Karma Nirvana supports victims of honour-based violence and forced marriage.
https://karmanirvana.org.uk Tel: 0800 5999 247

bame-and-culturally-specific-services domestic-abuse online-resourcesnationaldigital-online telephone
KeyRing

KeyRing connects people to their community. The Bath, Frome and Somerset networks provide community based support to individuals with a learning disability, autism and mental ill health via weekly hubs, alongside more traditional one-to-one support.
www.keyring.org Tel: 0333 0000 321 Text: 07506 628 693

autism-adhd-and-learning-difficultieslocal nationaldigital-online telephone
Kooth

Kooth supports children and young people aged 11 and over. They also provide links to advice and online counselling.
www.kooth.com

children-and-young-people counselling self-injury studentslocal nationaldigital-online
KS2Bath Carers’ Support Group

KS2Bath Carers’ Support Group offers peer support and access to information for carers/supporters of someone with mental health challenges. The group is available on the second Tuesday of each month at 7:00pm – 9:00pm and is free to attend. 
https://ks2bath.org Tel: 07817 383 241 Email: [email protected] 

carers-and-familylocaldigital-online in-person telephone
LGBT Foundation

LGBT Foundation give advice, support and information for people identifying as LGBTIQ+. They offer Third Party Hate Crime Reporting which means  you can report a hate crime to them, anonymously if you wish. They also have a helpline and online resources.
https://lgbt.foundation Tel: 0345 3 30 30 30

lgbtqi victims-of-crimenationaldigital-online telephone
LGBTea Bath

LGBTea Bath is a coffee morning for those who identify as LGBTQ+ to promote community, allyship and friendship. You must book a free ticket on Eventbrite before attending. The website also hosts a forum for people to talk on, and signposting to LGBTQ+ owned/friendly retailers and services in Bath.
www.lgbteacommunity.co.uk

lgbtqilocaldigital-online in-person
Life Project

Life Project runs parent/carer drop-in sessions for those who want to find some space and time away from their caring roles. They offer the chance to become part of a supportive network and those who attend can de-stress by joining in with an exercise or Pilates class during the session. Life Project also support people with learning disabilities. The parent/ carer drop-in sessions are on Tuesdays – during term time 10:00am – 2:00pm Weston Hub, Penn Hill Road, BA1 4EH.
www.lifeprojectbath.org.uk Tel: 07708 217901

autism-adhd-and-learning-difficulties carers-and-familylocaldigital-online in-person telephone
Make A Move

Make A Move is a charity that helps people make positive changes in their lives and improve their mental health using movement, music, mindfulness and a range of other creative and therapeutic techniques.
www.makeamove.org.uk Tel: 07595 702 874

carers-and-family children-and-young-people counsellinglocaldigital-online telephone
Men’s Advice Line

Men’s Advice Line supports men experiencing or witnessing domestic abuse. They have a webchat, support line and information hub.
www.mensadviceline.org.uk Tel: 0808 801 0327

domestic-abusenationaldigital-online telephone
Mentoring Plus

Mentoring Plus support young people aged 5-25 in B&NES who are facing challenges. They offer mentoring schemes, youth clubs and inspiring activities programmes in the local community.
www.mentoringplus.net Tel: 01225 429 694

children-and-young-people studentslocaldigital-online telephone
Mermaids

Mermaids support transgender, non-binary, and gender-diverse youth and their families, up to their 20th birthday. Their webchat support is available to gender-diverse students up to the age of 25.
https://mermaidsuk.org.uk Tel: 0808 801 0400

carers-and-family children-and-young-people lgbtqi online-resources studentsnationaldigital-online telephone
Mind

The national Mind charity provide mental health support and signposting on a national level. Their Infoline provides an information and signposting service where you can ask about mental health problems, where to get help near you, treatment options and advocacy services. Their online resources are vast and cover everything from anger, addiction, benefits, eating disorders, carers, LGBTQ+ support and more. Use the A-Z topic section to search.
www.mind.org.uk  Tel: 0300 123 3393 for the Infoline. Tel: 0300 466 6463 for legal support. 

advocacy-and-legal-support alcohol-and-drugs anger autism-adhd-and-learning-difficulties bame-and-culturally-specific-services bereavement carers-and-family children-and-young-people counselling crisis-and-suicidal-thoughts disabilities domestic-abuse eating-disorders employment-and-work hiv-and-aids housing-and-homelessness lgbtqi loneliness-and-isolation money-and-finances ocd-and-phobias older-people online-resources pregnancy-and-postnatal self-injury students victims-of-crimenationaldigital-online telephone
Mind Legal Line

Mind Legal Line is provided by the national Mind charity and offers legal information and general advice on mental health law. You can ask about where to get help near you, as well as advocacy services.
www.mind.org.uk Tel: 0300 466 6463. Email: [email protected]

advocacy-and-legal-supportnationaltelephone
MindLine Trans+

MindLine Trans+ is an emotional support helpline for those who identify as trans or nonbinary, as well as their friends and families. 
https://bristolmind.org.uk/help-and-support/mindline-transplus Tel: 0300 330 5468

lgbtqilocal nationaltelephone
Minds of the Culture

Minds of the Culture is an app that includes a mood journal, Black therapist directory, blogs and videos about mental health issues, faith-based coping and more.
https://apps.apple.com

apps bame-and-culturally-specific-servicesnationaldigital-online
MindShift

MindShift is a free app designed specifically for teens and young adults with anxiety. It aims to help reduce worry, stress, and panic by following evidence-based strategies and CBT tools.
https://play.google.com/store

apps children-and-young-peoplenationaldigital-online
Mothers for Mothers

Mothers for Mothers offers a Helpline, one-to-one support, regular text or phone support, and support groups. https://mothersformothers.co.uk Tel: 01179 359 366

pregnancy-and-postnatallocaldigital-online telephone
Muslim Youth

Muslim Youth offer a confidential, non-judgemental, faith and culturally sensitive helpline to young Muslims in the UK.
https://myh.org.uk/ Tel: 0808 808 2008

bame-and-culturally-specific-services children-and-young-peoplenationaldigital-online telephone
MY3

MY3 is an app designed to help people stay safe while having thoughts of suicide. MY3 lets you customize your own personal safety plan by noting your warning signs, listing coping strategies, and connecting you to helpful resources to reach out to when you need them.
https://my3app.org

apps children-and-young-people crisis-and-suicidal-thoughts studentsnationaldigital-online
NACOA

NACOA provide information, advice and support to anyone affected by a parent’s drinking. Their website has message boards, resources and online support. 
https://nacoa.org.uk Tel: 0800 358 3456

alcohol-and-drugs children-and-young-peoplenationaldigital-online telephone
National Autistic Society

National Autistic Society provide support, guidance, and advice to people on the autistic spectrum and their families. Social and community events are also provided locally.
www.autism.org.uk Tel: 020 7833 2299

autism-adhd-and-learning-difficulties carers-and-family children-and-young-peoplelocal nationaldigital-online telephone
National Debtline

National Debtline offer online resources, a web chat and a helpline.
www.nationaldebtline.org Tel: 0808 808 4000

money-and-finances online-resourcesnationaldigital-online telephone
National Domestic Violence

National Domestic Violence is a 24 hour helpline for women and children. They help with safety planning, advice, support and refuge searching.
www.nationaldahelpline.org.uk Tel: 0808 2000 247

domestic-abusenationaldigital-online telephone
Nextlink

Nextlink is a domestic abuse support service, providing women’s mental health support services for victims of rape and sexual abuse. 
https://nextlinkhousing.co.uk Tel: 0117 925 0680

domestic-abuse victims-of-crimenationaldigital-online telephone
NHS

NHS’s website can support you with taking control of your health and wellbeing. There is a a wealth of information and resources available which you can search using the A-Z topics function or the search bar at the top of the website.
www.nhs.uk

alcohol-and-drugs anger autism-adhd-and-learning-difficulties bame-and-culturally-specific-services bereavement carers-and-family children-and-young-people counselling crisis-and-suicidal-thoughts disabilities domestic-abuse eating-disorders hiv-and-aids lgbtqi loneliness-and-isolation money-and-finances nhs-and-statutory-services ocd-and-phobias older-people online-resources pregnancy-and-postnatal self-injurynationaldigital-online
NHS Live Well

NHS Live Well has lots of useful online resources to help with mental wellbeing. Resources include ways to help with managing stress, anxiety and depression and a helpful diary mood function.
www.nhs.uk/live-well

nhs-and-statutory-services online-resourcesnationaldigital-online
No Panic

No Panic is a charity which helps people who suffer from panic attacks, phobias, obsessive compulsive disorders and other related anxiety disorders. Support is provided through a helpline and self-help tools.
https://nopanic.org.uk Tel: 0300 772 9844

ocd-and-phobias online-resourcesnationaldigital-online telephone
North Somerset BME Network

North Somerset BME Network supports BME Communities across North Somerset. Their services offer support with immigration, social integration, isolation, police matters, discrimination, racial harassment, domestic abuse, honour-based violence risk and physical and mental health.
https://ns-bmenetwork.org Tel: 01934 414455

bame-and-culturally-specific-services loneliness-and-isolation older-people victims-of-crimelocaldigital-online telephone
NotOk

NotOk is a free digital panic button. The app features a large, red button that can be activated to let close friends, family and your support network know help is needed. Users can add up to five trusted contacts as part of their support group so when they hit the digital panic button, a message (along with their current GPS location) is sent to contacts.
www.notokapp.com 

apps crisis-and-suicidal-thoughtsnationaldigital-online
OCD Action

OCD Action provide support and information to anybody affected by OCD. Services include a helpline and online support groups.
https://ocdaction.org.uk Tel: 0300 636 5478

ocd-and-phobias online-resourcesnationaldigital-online telephone
Off The Record B&NES

Off The Record have a range of free services for children and young people, including counselling, advocacy, listening support and targeted support for LGBTQ+ youth. There are offices in Bath, Keynsham and Midsomer Norton.
www.offtherecord-banes.co.uk Tel: 01225 312481

advocacy-and-legal-support children-and-young-people counselling lgbtqi studentslocaldigital-online telephone
Options for Living

Options for Living offers supported living within B&NES, in partnership with B&NES Council. The scheme gives the opportunity to develop core independent living skills in a safe and supportive environment.
www.optionsforliving.net Tel: 01225 437 146

housing-and-homelessnesslocaldigital-online telephone
Overeaters Anonymous

Overeaters Anonymous offers support groups, based on the 12-step recovery programme, for individuals looking to recover from compulsive overeating. Meetings are available both face-to-face and online.
www.oagb.org.uk Tel: 07798 587802

eating-disorderslocal nationaldigital-online telephone
PAPYRUS

PAPYRUS work to prevent young suicide. They have a dedicated helpline to support young people and adults under the age of 35, and an online platform for producing suicide safety plans with the help of a helpline adviser.
www.papyrus-uk.org Tel: 0800 068 4141

children-and-young-people crisis-and-suicidal-thoughts online-resources self-injury studentsnationaldigital-online telephone
Percy Centre

Percy Centre work with supporters to provide free activities for children, young people and other groups, including a weekly youth club, holiday play schemes and afternoon club. Weekly activities include parenting advice, welfare to work programmes, baby & toddler groups and a wide range of exercise classes.
www.percycentre.org.uk Tel: 01225 423014

carers-and-family children-and-young-peoplelocaldigital-online in-person telephone
Pink Therapy

Pink Therapy is an online directory of LGBTQ+ affirmative therapists. Search “Avon” to see therapists in the local area. 
www.pinktherapy.com

counselling lgbtqinationaldigital-online
POhWER

POhWER provide a range of advocacy services in B&NES including Independent Mental Health Advocacy (IMHA), Independent Mental Capacity Advocacy (IMCA), NHS Complaints Advocacy, Care Act Advocacy, Independent Adult Social Care Complaints Advocacy, Community Mental Health Advocacy and more. Service leaflets and referral forms are available to download from website.
www.pohwer.net Tel: 0300 456 2370

advocacy-and-legal-supportlocaldigital-online telephone
Postscript 360

Postscript 360 help the dependence and withdrawal of prescription drugs through a wrap-around service of one-to-one therapy, group therapy and a telephone support service.
https://postscript360.org.uk/ Tel: 0117 966 3629

alcohol-and-drugslocaldigital-online telephone
Project 28

Project 28 is a service from DHI for young people who struggle with drug and alcohol abuse. They offer tailored programmes from a range of practical and emotional support services. The Bath centre has a drop-in room for clients.
www.dhi-online.org.uk Tel: 01225 463 344

alcohol-and-drugs children-and-young-peoplelocaldigital-online in-person telephone
Read Well

Read Well offer books that can support your wellbeing through self-help reading. The books have all been selected by University Of Bath’s Counselling & Mental Health and Wellbeing teams. All of the books are available from the library or can be read online.
www.bath.ac.uk

studentslocaldigital-online in-person
Reason

Reason is an independent charity offering confidential counselling support to individuals struggling with substance misuse, addictive behaviour and/or mental health issues. Reason support adults living in Bath and North East Somerset . You will be asked to make a contribution towards each session and in certain circumstances, financial aid for attending the sessions can be discussed.
www.reason-online.co.uk Tel: 07388 597186

alcohol-and-drugs counsellinglocaldigital-online telephone
Relate

Relate are the UK’s largest provider of relationship support. They offer free counselling in some areas, as well as digital support and resources. Relationship support covers a range of topics including help for children and young people, help with family life and parenting and self-help tools.
www.relate.org.uk  

anger carers-and-family children-and-young-people online-resourcesnationaldigital-online
Renew

Renew is a Julian House service offering safe refuge accommodation in B&NES, plus access to legal and financial advice and specialist children and family support.
www.julianhouse.org.uk Tel: 01225 310899

advocacy-and-legal-support carers-and-family children-and-young-people domestic-abuselocaldigital-online telephone
Resolve to Stop the Violence

Resolve to Stop the Violence is a specialist service for people who have become confrontational or aggressive towards their partner, ex-partner or family members. The service provides 10 contact sessions to help beneficiaries make behavioural and attitudinal changes towards abuse.
www.dhi-online.org.uk Tel: 07766 154905 or 01225 329411. 

domestic-abuselocaldigital-online telephone
Resolve West

Resolve West provide a confidential service to people experiencing conflict or crime. Their expertise is in helping individuals and communities to resolve their differences, with services offered to those in Bath and North East Somerset.
https://resolvewest.org Tel: 0117 9415379

advocacy-and-legal-support victims-of-crimelocaldigital-online telephone
Respect

Respect is a confidential and anonymous helpline for perpetrators of domestic abuse who want help to stop their abusive behaviours.
https://respectphoneline.org.uk Tel: 0808 8024040

anger domestic-abusenationaldigital-online telephone
Rethink

Rethink have support groups for people struggling with their mental health. Their website has lots of useful information about different mental illnesses, living with a mental illness and a carers’ hub.
www.rethink.org Tel: 0808 801 0525

bipolar online-resources psychosis-and-schizophrenianationaldigital-online
Room 627

Room 627 is a Bath Mind project that primarily works with young people transitioning from primary school to secondary school. The resources & mindfulness sessions can however be used by all ages and families.
www.bathmind.org.uk Tel: 01225 316199

carers-and-family children-and-young-people studentslocaldigital-online telephone
Royal United Hospitals Bath

The Royal United Hospital in Bath provides treatment and care for a catchment population of around 500,000 people in Bath, and the surrounding towns and villages in North East Somerset. The hospital has an A&E department and Urgent Treatment Centre.
www.ruh.nhs.uk Combe Park, Bath BA1 3NG. Main Switchboard Tel: 01225 428331

nhs-and-statutory-serviceslocaldigital-online in-person telephone
Runaway Helpline

Runaway Helpline is for for young people who are thinking of running away or who have run away from home. www.runawayhelpline.org.uk Call/Text: 116 000

children-and-young-people studentsnationaltelephone
Safe B&NES

SAFE stands for ‘Sexual Health For Everyone’, and is a quality standard offered to all organisations who provide sexual health advice and information to young people aged 13 to 24. Safe B&NES offer sexual health advice, relationship advice, free condoms and emergency contraception. You can drop into The Riverside Clinic in Bath.
www.safebanes.com Tel: 01225 826855 

children-and-young-people hiv-and-aids studentslocaldigital-online in-person telephone
Safe Space

Safe Space is a Bath Mind peer support group for young people aged 16-25. It aims to help young people connect and have discussions about their mental health and wellbeing in a safe, supportive place.
www.bathmind.org.ukTel: 07538 113890

carers-and-family children-and-young-people studentslocaldigital-online telephone
Samaritans

If you’re struggling, Samaritans give free, confidential, emotional support 24 hours a day, 365 days a year by phone. They can also offer non-urgent support by email and post.
www.samaritans.org Tel: 116 123 Email: [email protected]

crisis-and-suicidal-thoughtsnationaldigital-online telephone
Sands

Sands is the leading stillbirth and neonatal death charity in the UK, offering support to anyone affected by the death of a baby. Sands has a bereavement support Freephone helpline and a variety of volunteer-led local and online support groups.
www.sands.org.uk Tel: 0808 164 3332

bereavement carers-and-family pregnancy-and-postnatalnationaldigital-online telephone
SARI

Stand Against Racism and Inequality (SARI) provide support and education around diversity and racism. They specialise in race and hate based crimes and have trained caseworkers to help you take positive action or deal with the trauma of a hate crime.
https://saricharity.org.uk Tel: 0117 942 0060

bame-and-culturally-specific-services victims-of-crimelocaldigital-online telephone
SARSAS

SARSAS provide support, including helplines, counselling, and one-to-one support, to survivors of rape and sexual abuse across B&NES and Somerset. 
www.sarsas.org.uk Tel: 0808 801 0456

counselling victims-of-crimelocaldigital-online telephone
School nurses

School nurses provide health related support, advice and treatment to school age children and their families in a variety of settings. 
https://bathneshealthandcare.nhs.uk Tel: 01225 831 666 Email: [email protected]

carers-and-family children-and-young-people studentslocaldigital-online telephone
Second Step

Second Step is a mental health and housing charity in the South West providing support for those experiencing mental health or housing difficulties. 
www.second-step.co.uk Tel: 0117 909 6630

housing-and-homelessnesslocaldigital-online telephone
Self-Injury Support

Self-Injury Support offer support to women and girls who self-harm. They also can give information, resources and training about self-harm to all. Support is provided through web chats, helplines, text, and online resources.
www.selfinjurysupport.org.uk Tel: 0808 800 8088

children-and-young-people self-injury studentsnationaldigital-online telephone
SEND Partnership

SEND Partnership (SPS) links young people to a local service for information, advice and support relating to special educational needs or disabilities.
www.facebook.com/SPSBathnes Tel: 01225 394382 Email: [email protected]

autism-adhd-and-learning-difficulties carers-and-family children-and-young-people disabilities studentslocaldigital-online telephone
Share and Repair

Share and Repair is a local charity helping people save money and the planet by reducing, repairing and reusing. Find their shop at 3 York Buildings, George Street, Bath.
https://bathlibraryofthings.org.uk

money-and-financeslocaldigital-online in-person
Shelter

Shelter give information, support, and legal aid services to individuals who are experiencing issues with housing, homeless or at risk of homelessness. They can also support with benefits, tenancy and mortgage advice.  
https://england.shelter.org.uk Tel: 0808 800 4444

advocacy-and-legal-support housing-and-homelessness money-and-financesnationaldigital-online telephone
Somerset & Wessex Eating Disorder Association

Somerset & Wessex Eating Disorder Association (SWEDA) support anyone affected by eating disorders. Services include counselling services and a monthly self-help support group.
www.swedauk.org Tel: 01749 343 344 

counselling eating-disorders online-resourceslocaldigital-online telephone
Somerset Skills & Learning

Somerset Skills & Learning are an adult education provider covering B&NES. All courses and workshops are free for B&NES residents and currently include CV and employability, creative writing, family digital skills, career taster sessions and budgeting/financial management. 
www.sslcourses.co.uk Tel: 0330 332 7997

employment-and-work money-and-financeslocaldigital-online telephone
Soundwell

Soundwell offer music therapy and use music to explore creativity, communication and expression.
https://soundwell.org Tel: 0300 365 3400

counsellinglocaldigital-online telephone
Southside

Southside supports individuals and families living in B&NES to make positive changes in their lives, reduce social isolation and to build strong, resilient communities. Southside can support with problems such as domestic abuse, substance abuse, problems with finance and debt, housing issues or concerns related to education and employment. They can also offer one-to-one sessions with a counsellor.
www.south-side.org.uk Tel: 01225 331243

alcohol-and-drugs carers-and-family children-and-young-people counselling domestic-abuse employment-and-work housing-and-homelessness money-and-financeslocaldigital-online telephone
Specialist Community Perinatal Mental Health Services

AWP has Specialist Community Perinatal Mental Health Services in the local area. They provide advice and guidance to women who develop psychiatric disorders during pregnancy, those with pre-existing conditions and for women who develop mental health difficulties after giving birth. Please note, you must be referred to this service by a professional.
www.awp.nhs.uk Tel: 01249 767851

nhs-and-statutory-services pregnancy-and-postnatallocaldigital-online telephone
Sporting Family Change

Sporting Family Change use sport to empower, inspire and motivate local families in Bath and the surrounding area to make positive long-term lifestyle changes. Offerings include mentoring, social activities and a walking club.
www.sportingfamilychange.co.uk Tel: 07811101468

carers-and-family children-and-young-peoplelocaldigital-online telephone
St John’s Foundation

St John’s Foundation work to build communities where children can grow into happy and healthy members of society, as well as support older adults to live independently. They can also support up to £1,500 to cover debts, white goods, counselling, crisis situations etc. Please note, only professionals can apply for financial support on behalf of client.
https://stjohnsbath.org.uk Tel: 01225 486400

loneliness-and-isolation money-and-finances older-peoplelocaldigital-online telephone
St Martin’s Hospital

St Martin’s Hospital is a hospital facility based in Bath. Please note, there is no A&E department here. If you feel you have a mental health problem or want to access the services at St Martin’s, please contact your GP for advice and support.
www.awp.nhs.uk Midford Road, Bath, BA2 5RP Tel: 01225 831500

nhs-and-statutory-serviceslocaldigital-online telephone
St Mungo’s

St Mungo’s have a range of services across the South of England for people who are homeless, at risk of homelessness, or have been homeless. Services include outreach, recovery college, employment support and learning opportunities.
www.mungos.org Tel: 020 3856 6000

employment-and-work housing-and-homelessnesslocaldigital-online telephone
Stay Alive

Stay Alive is an app with help and resources for people who feel suicidal or are supporting someone else.
www.prevent-suicide.org.uk

apps crisis-and-suicidal-thoughtsnationaldigital-online
STEPS

STEPS work with people in the B&NES area with a diagnosis of Anorexia Nervosa, Bulimia Nervosa and EDNOS (Eating Disorder Not Otherwise Specified) and offers a confidential service and a gateway into primary care services. www.awp.nhs.uk Tel: 01225 3546920

eating-disorders nhs-and-statutory-serviceslocaldigital-online telephone
Stonewall Housing

Stonewall Housing give specialist housing advice for anyone identifying as LGBTIQ+ in England. www.stonewallhousing.org Tel: 020 7359 5767

housing-and-homelessness lgbtqinationaldigital-online telephone
Student Minds

Student Minds is the UK’s student mental health charity. They empower students and members of the university community to look after their own mental health, support others and create change. You can find lots of student specific advice and information on their website.
www.studentminds.org.uk Tel: 0113 343 8440

studentsnationaldigital-online telephone
Supported housing for people with an Autistic Spectrum Condition

Supported housing for people with an Autistic Spectrum Condition is a 9-bed supported housing project in Bath for Adults with a diagnosis of Autistic Spectrum Disorders. This service offers support to encourage and enables residents to move towards independent living by improving life skills and working with other agencies e.g. B&NES & Bristol Autism Advice Service (BAAS) to ensure the right package of care and support is in place at the right level.
www.julianhouse.org.uk Tel: 01225 424428

autism-adhd-and-learning-difficultieslocaldigital-online telephone
Supported Independence

Supported Independence are a specialist provider of supported living, co-living and outreach services for adults within the South West. They can support those with a range of complex needs including mental health needs, Autism and Asperger’s, learning disabilities, drug and alcohol misuse and more.
www.supportedindependence.co.uk Tel: 07879 423409

alcohol-and-drugs anger autism-adhd-and-learning-difficulties children-and-young-people ocd-and-phobiaslocaldigital-online telephone
Survivors of Bereavement by Suicide

Survivors of Bereavement by Suicide offer peer support to adults aged 18+ who have been bereaved by suicide. Services include support groups, a dedicated online group for men, a community forum and email helpline services.
https://uksobs.org Email: [email protected]

bereavementnationaldigital-online
SurvivorsUK

SurvivorsUK provide a national helpline and counselling for boys, men and non-binary people aged 13+ who have experienced sexual violence at any time in their lives. They also offer emotional support to men going through the justice system in relation to experiencing sexual violence.
www.survivorsuk.org Tel: 02035 983 898

counselling victims-of-crimenationaldigital-online telephone
SWALLOW

SWALLOW are a user-led charity providing support for teenagers and adults with learning disabilities. Services include supported housing, community cafes, community support, independent living skills training and more. https://swallowcharity.org Tel: 01761 414034

autism-adhd-and-learning-difficultieslocaldigital-online in-person telephone
Swan Advocacy

Swan Advocacy work with adult victims of crime and antisocial behaviour.  This service works in close partnership with other victim support providers and local specialist organisations.
https://swanadvocacy.org.uk Tel: 03333 447928

advocacy-and-legal-support victims-of-crimelocal nationaldigital-online telephone
Talk Ed

Talk Ed is a national eating disorders organisation providing on-going care, emotional support and practical guidance for anyone affected by eating disorders (including those struggling personally as well as their families, friends, and carers). Services includes bookable call-backs via phone and Zoom, support groups, and online resources.
www.talk-ed.org.uk

eating-disorders online-resourcesnationaldigital-online
Talk to Frank

Talk to Frank is a national organisation offering free confidential support and advice about drugs for young people.
www.talktofrank.com/ Tel: 0300 1236600

alcohol-and-drugs children-and-young-peoplenationaldigital-online telephone
Terrence Higgins Trust

Terrence Higgins Trust is the UK’s leading HIV and sexual health charity. They provide information, advice, and support to people living with HIV,. They also offer free condoms and sexual health testing kits to local residents.
www.tht.org.uk Tel: 0808 802 1221

disabilities hiv-and-aidsnationaldigital-online telephone
The Brandon Trust

The Brandon Trust enables children, young people and adults with learning disabilities and autism to live life in the way they choose by providing high-quality, individualised support. Services are available in various locations across B&NES, North Somerset, and Wiltshire.
www.brandontrust.org Tel: 0117 907 7200

autism-adhd-and-learning-difficulties children-and-young-people disabilitieslocaldigital-online telephone
The Hope Guide

The Hope Guide showcases support groups and activities in B&NES and is updated quarterly. The guide includes first response community support, health and wellbeing group/activities and organisations supporting people in B&NES.
www.bridges2wellbeing.co.uk

online-resourceslocaldigital-online
The Hub at Mulberry Park

The Hub at Mulberry Park is a community Space in the heart of Combe Down and Foxhill with a family friendly café and year round events.
www.mphub.co.uk/ Tel: 01225 436 869

carers-and-family children-and-young-peoplelocaldigital-online in-person telephone
The Jewish Helpline

The Jewish Helpline provides free, confidential, non-judgemental listening support to people from all areas of the Jewish community. They offer online social events, holocaust survivor services and mental health services.
www.jewishcare.org Tel: 020 8922 2222

bame-and-culturally-specific-services older-peoplenationaldigital-online telephone
The Mix

The Mix give general support for those aged under 25. Services include apps, online support chat groups and a crisis messenger service.
www.themix.org.uk Tel: 0808 808 4994

children-and-young-people online-resources studentsnationaldigital-online telephone
The PANDAS Foundation

The PANDAS Foundation are here to help support and advise any parent and their networks, who need support with perinatal mental illness. Support offered includes online groups, a free helpline and text and email support.
www.pandasfoundation.org.uk Tel: 0808 1961 776 

online-resources pregnancy-and-postnatalnationaldigital-online
The Rosie Crane Trust

The Rosie Crane Trust supports bereaved parents who have lost a child of any age and at any stage in the bereavement. The trust offers a confidential 24 hour helpline, two drop in centres in Somerset, a befriending service and subsidised counselling.
www.rosiecranetrust.org Tel: 01460 55120

bereavement carers-and-family counselling loneliness-and-isolationlocal nationaldigital-online in-person telephone
The Silver Line

The Silver Line operate a free, confidential, 24-hour telephone helpline for people aged 55+ in the UK and offer a telephone friendship service connecting older people with volunteers to reduce social isolation.
www.thesilverline.org.uk Tel: 0800 470 8090

older-peoplenationaldigital-online telephone
The Six To Ten

The Six To Ten is a free, holistic support and a safe space for those affected by gambling to help mitigate the harms through intervention, prevention and importantly building resilience for the future. Support provided includes an assigned project worker, and free counselling through the National Gambling Treatment Service for all clients.
https://thesixtoten.co.uk Tel: 0330 124 1274

counselling money-and-financesnationaldigital-online telephone
The Swan Project

The Swan Project offer low-cost counselling to adults. Counselling is primarily offered to those suffering from addiction (but they do not turn anyone away if they think they can help).
https://theswanproject.co.uk/client Tel: 0117 924 7154

alcohol-and-drugs counsellinglocaldigital-online telephone
The Willow Tree Centre

The Willow Tree Centre provides a free one-to-one listening and support service for people experiencing difficulties related to unplanned pregnancy, abortion, and after all types of pregnancy loss.
www.thewillowtreecentre.org.uk Tel: 07760 830525

pregnancy-and-postnatalnationaldigital-online telephone
Trauma Breakthrough

Trauma Breakthrough is a local charity supporting adult survivors of trauma and abuse. They can provide specialist therapy, support & wellbeing services, crisis support and groups. 
www.traumabreakthrough.org Tel: 01225 984637                                                                             

counselling victims-of-crimelocaldigital-online telephone
Triumph over Phobia

TOP UK (Triumph over Phobia) is a Bath-based charity specialising in supported self-help for sufferers of phobias, OCD, and other related anxiety disorders. They service is available for those aged 16+ and they run a peer support group in both Bath and Bristol.
www.topuk.org Tel: 01225 571 740

ocd-and-phobiaslocaldigital-online telephone
Twenty-Four Hours a Day

Twenty-Four Hours a Day offers meditations to help people in recovery from addiction to focus on sobriety.
www.hazelden.org

alcohol-and-drugs appsnationaldigital-online
University of Bath Wellbeing Advisors

University of Bath Wellbeing Advisors give wellbeing and welfare advice and support to University of Bath students.
www.bath.ac.uk Tel: 01225 383838

studentslocaldigital-online telephone
Victim Support

Victim Support gives free, independent and confidential advice and support to anyone who has been affected by crime, including a 24-hour helpline and advocacy for victims of domestic abuse.
www.victimsupport.org.uk Tel: 0808 1689111

advocacy-and-legal-support domestic-abuse victims-of-crimenationaldigital-online telephone
VOICES

VOICES offer 1-2-1 help, peer support and recovery programmes for women who are experiencing or have experienced domestic abuse.
www.voicescharity.org Tel: 01225 42024

domestic-abuselocal nationaldigital-online telephone
We Are With You

We Are With You offer free, confidential support with alcohol, drugs or mental health from local services. There’s an online chat function and the service works with you on your own goals – whether that’s making small changes, stopping drugs or alcohol completely or just getting some advice. 
www.wearewithyou.org.uk

alcohol-and-drugslocal nationaldigital-online
WECIL

WECIL is a charity run by and for disabled people. In B&NES, WECIL provides services for disabled children and young people, including volunteer befriending and activities. Services include advocacy, employment support, and helpline and benefits advice. 
https://wecil.co.uk/ Tel: 0117 947 9911

advocacy-and-legal-support autism-adhd-and-learning-difficulties carers-and-family children-and-young-people employment-and-work money-and-financeslocaldigital-online telephone
Welcome Café and Food Club at Weston Hub

Welcome Café and Food Club at Weston Hub provide a cooked lunch and weekly food parcels, mainly for people in the Weston and Newbridge area, as well as free clothes and toiletries. Every Monday from 12 noon to 2.00pm. No booking necessary. Lunch is free. Food parcels cost £3 for a family and £2 for an individual. Referrals welcome or self-refer.
https://westonhub.org.uk Address: Weston Hub, Penn Hill Road, Bath, BA1 4EH. Tel:  07470 262372

loneliness-and-isolation money-and-financeslocaldigital-online in-person telephone
Welfare Support Scheme

Welfare Support Scheme provides B&NES residents with short-term, emergency help with living costs. https://beta.bathnes.gov.uk/apply-welfare-support Tel: 01225 477277

money-and-financeslocaldigital-online telephone
Wessex Counselling Service

Wessex Counselling Service offer online and in person counselling and therapies.
https://wessexcp.co.uk Tel: 01373 453355

counsellinglocaldigital-online telephone
West of England Works

West of England Works (WOEW) support people who have been economically inactive or unemployed for 12 months and have support needs. This may include needs around mental and physical health, substance misuse, homelessness, long-term unemployment etc. They offer 1:1 support, work experience, job preparation, signposting, skills development, training and volunteering opportunities.
www.westofenglandworks.org.uk Tel: 01225 750 924 or 01225 354 650 

alcohol-and-drugs employment-and-work housing-and-homelessnesslocal nationaldigital-online telephone
What’s Up

What’s Up is an app using Cognitive Behavioural Therapy (CBT) and Acceptance Commitment Therapy (ACT) methods to help you cope with depression, anxiety, stress, and more.
www.thewhatsupapp.co.uk/

appsnationaldigital-online
Wheels For All Bath

Wheels For All Bath is an inclusive programme enabling disabled and non-disabled children and adults, with a wide range of social, emotional, physical and learning requirements, to engage in and enjoy cycling.
https://betterbybike.info Tel: 01925 575 628

autism-adhd-and-learning-difficulties carers-and-family children-and-young-people disabilitieslocaldigital-online telephone
Women’s Work Lab

Women’s Work Lab is a 12-week programme that is open to mums currently receiving benefits and looking to get back into work. Training is within school hours and builds confidence with a formal work-placement at the end.
www.womensworklab.co.uk Tel: 07713 434250

children-and-young-people employment-and-work money-and-finances pregnancy-and-postnatallocaldigital-online telephone
YMCA

YMCA supports young people with issues like housing and homelessness, health and wellbeing, and information and advice.
www.ymca.org.uk (National website) https://ymca-bg.org (Local website) Tel: 020 7186 9500

children-and-young-people housing-and-homelessnesslocal nationaldigital-online telephone
Young Minds

Young Minds support the mental health of young people and their parents and careers, through provision of a helpline, webchat service, digital resources and more. 
www.youngminds.org.uk Tel: 0808 802 5544 (Parent’s helpline)

carers-and-family children-and-young-people crisis-and-suicidal-thoughts online-resources studentsnationaldigital-online telephone
Youth Connect South West

Youth Connect South West provide a range of services for young people, from positive activities and careers advice through to individual support.
www.youthconnectsouthwest.org.uk Tel: 01225 396980 or 07980998670 (Out of office hours)

carers-and-family children-and-young-people studentslocaldigital-online telephone

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