Bath Mind run a wide range of mental health services, however not all of our services are appropriate for crisis support. Our mental health Freephone support line 0808 175 1369 is open every day of the week from 9am-11pm, but if you’re in need of immediate support with your mental health outside of these hours, there is still help available for you.

Mental health emergencies are serious. You’re not wasting anyone’s time.

Take a look at our list of available services below:

I need help now, my life is at risk:

Contact Breathing Space for Evening Support

Breathing Space is a face-to-face and telephone service offer a calm, non-clinical service, supporting individuals experiencing or at risk of a mental health crisis. 

Evening Telephone Support Line

The Breathing Space telephone line is open every evening between 5.30pm and 11pm. The support line can be reached by calling 0808 175 1369 where you will be offered calm, non-clinical support over the phone. 

Face-to-Face Service

Our face-to-face service is open every evening from 6pm to 10.30pm at Oasis Church, Fountain Buildings, Bath, BA1 5DU. 

If you want to use the service, you need to be referred/self-refer before 5pm on the same day. You can do this by phoning (and leaving a message) on 0808 175 1369 or emailing [email protected]. You will be called between 5pm and 6pm to be told your space and time. Find out more about Breathing Space here.

Call 999

If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please:

  • call 999 for an ambulance
  • go straight to A&E, if you can
Contact the local crisis team

If you live in Bath and North East Somerset or Wiltshire, you can contact the Avon and Wiltshire Mental Health Partnership (AWP) Team 24/7 mental health support line on: 0800 953 1919

Alternatively, you can contact the AWP Intensive Team on 01225 362814 to self-refer to their services. You can also be referred via your GP. Find out more at the Avon and Wiltshire Mental Health Partnership website.

I’m safe, but I need to talk to someone:

Contact our Access to Community Mental Health team

Call or self-refer to book in a 1:1 chat about your mental health to find out how are services can help. Our Access Community Mental Health (ACMH) team help people to access the correct mental health support for them, and learn more about other services in the local community. 

Email: [email protected]
Freephone Tel:  0808 175 1369
Open: 9am to 5.30pm, every day of the week

Contact Breathing Space for Evening Support

Breathing Space is a face-to-face and telephone service offer a calm, non-clinical service, supporting individuals experiencing or at risk of a mental health crisis. 

Evening Telephone Support Line

The Breathing Space telephone line is open every evening between 5.30pm and 11.00pm. The support line can be reached by calling 0808 175 1369 where you will be offered calm, non-clinical support over the phone. 

Face-to-Face Service

Our face-to-face service is open every evening from 6pm – 10.30pm at Oasis Church, Fountain Buildings, Bath, BA1 5DU. 

If you want to use the service, you need to be referred/self-refer before 17:00 on the same day. You can do this by phoning (and leaving a message) on 0808 175 1369 or emailing [email protected]. You will be called between 5pm – 6pm to be told your space and time. Find out more about Breathing Space here.

Call Bath Samaritans

For opening hours, please take a look at the Bath Samaritans webpage.

116 123 (free call, no area code needed) 
0330 094 5717 (local call charge)

Text the SHOUT crisis text line

Anxious, worried, or stressed? Prefer to text with someone rather than speak on the phone? Get 24/7 support from the SHOUT team of Crisis Volunteers. Text 85258.

I need help, but I can wait until tomorrow:

Get in touch with us at Bath Mind

Contact Bath Mind to discuss what support we can offer, and how you can access this support. Our Access Mental Health Services team can support you in finding the right support, and understanding what options are available.

Contact our Access Mental Health team

Email: [email protected]

Telephone (freephone line):  0808 175 1369

This service is open from 09.00am to 5.30pm, every day.

Alternatively, you can self-refer to our wellbeing groups via our referral form.

Contact your GP

If you have not spoken to a health professional about your mental health before, the first step in accessing ‘primary care’ is to contact your GP.

You can contact your GP surgery and ask for an emergency appointment

  • contact your local GP surgery. You can find GP surgeries on the NHS website. If the surgery is closed, you should hear a recorded message explaining what to do, or you can call 111 instead.
  • call 111, a free 24-hour NHS helpline that can help you access local services including GPs. Find out more about this service, including options for people with hearing difficulties, on the NHS website.

For advice on how to talk to your GP about your mental health, take a look at the Find the Words Guide.

Browse our Support Directory

View Bath Mind’s Support Directory to see what support is available both locally and nationally, and how you can access this support. 

View our Support Directory

Contact the B&NES Community Wellbeing Hub

The Community Wellbeing Hub provides a central place for individuals living in Bath and North East Somerset to access a range of services that will help you stay safe and well and improve your health and wellbeing.

If you live in BaNES, you can contact the Community Wellbeing Hub to talk to our friendly, caring and discreet triage team of advisors who will give the advice and support you need.

The hub offer range of services to support you with:

  • Keeping active and healthy
  • Achieving a healthy weight
  • Accessing food, transport or medication
  • Mental health and wellbeing
  • Stopping smoking
  • Housing advice
  • Employment issues and advice

To access the hub, call 0300 247 0050. Phone line is open from Monday to Friday 9am until 5pm.

Contact your Community Mental Health Team

Bath 

01225 731 631 
Mon-Fri 9am-5pm 

These teams are based at NHS House, Newbridge Hill, Bath. The Community Mental Health Teams (CMHTs) provide assessment and treatment for people living in the community who are experiencing severe mental health problems or difficulties. 

Self-refer to B&NES Talking Therapies

BaNES Talking Therapies supports people who are feeling low, anxious, stressed or worried. The service runs courses about improving wellbeing, and also offers one-to-one appointments either face-to-face or over the telephone.

Part of the Talking Therapies service is a Wellbeing Service for people with long-term health conditions such as diabetes, chronic pain, fibromyalgia and COPD. 

This service helps people to live well with their long-term health condition by supporting their psychological wellbeing and working together with physical health teams. 

Wellbeing Practitioners are located in GP Surgeries across BaNES. Patients can self-refer. To book an appointment or for more information please call the team on 01225 675150 or visit the website.