Help in a hurry

There may be times when you need some support or help promptly. These telephone numbers may be useful.

Organisation Contact details Description
Samaritans 08457 90 90 90 Samaritans provides confidential non-judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.
Bath Samaritans 116123 (free call, no area code needed)
01225 460888 (local call charge)
 
If someone you know is in immediate danger of seriously harming/killing themselves or endangering someone else Contact social services

or

Contact NHS Direct

Social services can arrange for the person to be assessed under the Mental Health Act. Please be aware that this could lead to the person being sectioned in hospital and treated without their consent.
NHS direct will provide office numbers for your local area social and mental health services.
Call 999 if you cannot get through anywhere else.
Emergency services 999 To summon an ambulance paramedic in an emergency
NHS Direct 0845 46 47 Open 24-hours a day call this number if you have a health related query, or would like information about a mental health issue.
Royal United Hospital (RUH) 01225 825 535 (switchboard) In an emergency go to the Emergency Department of the RUH – 24 hour walk in.
B&NES Intensive Service 01225 362 814 The service is a team of mental health practitioners providing an emergency assessment and home treatment service for people living in the Bath and North East Somerset area experiencing a mental health crisis and who would otherwise need admission to hospital. The service is available to adults aged 18+ and accessible through a referral from your GP or Community Mental Health Team.
Community Mental Health Teams - Bath 01225 731 631
Mon-Fri 9am-5pm
These teams are based at NHS House, Newbridge Hill, Bath The Community Mental Health Teams (CMHTs) provide assessment and treatment for people living in the community who are experiencing severe mental health problems or difficulties.
The aim is to enable you to continue to live in the community, according to your individual needs and wishes. CMHTs also offer support for carers, assessing their needs to help them get the help and assistance they need. Referral is through a health or social care professional.
Community Mental Health Team – North East Somerset (This team is based at the Swallows, Paulton Hospital.) 01761 404 410
Mon-Fri 9am-5pm
The Community Mental Health Teams (CMHTs) provide assessment and treatment for people living in the community who are experiencing severe mental health problems or difficulties.
The aim is to enable you to continue to live in the community, according to your individual needs and wishes. CMHTs also offer support for carers, assessing their needs to help them get the help and assistance they need. Referral is through a health or social care professional.
Out of Hours Healthcare – most surgeries in Bath subscribe to this service Bath & North East Somerset:
03000 33 99 33

North Somerset:
01934 647 007

Somerset/Mendip area:
0845 408 8000

North and West Wiltshire:
0300 111 5717

Bristol area:
0845 121 0209
0845 121 0504

If you feel unwell and it isn’t an emergency but you’d like to contact a GP (doctor) outside normal surgery hours, please ring one of these numbers for the Out of Hours GP services.
Mindinfoline 0845 766 0163
Mon-Fri 9am-5pm
Provides information on a range of topics including types of mental distress, where to get help, drug and alternative treatments and advocacy.
Young Minds Parents Helpline 0808 802 5544
Mon-Fri 9.30am-4pm
YoungMinds provides a telephone helpline service to parents and carers in the UK who have a concern about their child's emotional problems or behaviour.


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